Spare Parts Manager - Lead and Scale Our Global Spare Parts Business

Turn spare parts into a high-performing global business

Nord Gas Solutions has more than 2,000 installed systems worldwide, creating a substantial and growing aftermarket opportunity. We are now looking for a very experienced Spare Parts Manager to take ownership of our spare parts business and develop it into a highly efficient, scalable and commercially driven operation.

We are looking for someone with strong experience from spare parts, aftermarket, service or a comparable transactional business environment — someone who understands how to manage large transaction volumes, thousands of individual customer needs, pricing, margins, supply chains and operational complexity, while never losing sight of the commercial opportunity behind every customer interaction.

Today, our spare parts business represents approximately €20 million in annual revenue, with significant potential for further growth.

Your mission

You will have end-to-end responsibility for developing and professionalising the spare parts operation within Nord Gas Solutions. Your focus will be to create a business that is fast, commercially sharp, customer-focused and scalable.

You will:

• Own and develop the global spare parts business

• Grow a high-volume transactional environment with a large number of enquiries, quotations, orders and customer interactions.

• Identify opportunities for upselling, cross-selling and proactive spare parts sales across our installed base.

• Improve quotation speed, order processing, delivery performance and customer responsiveness.

• Develop structured ways of working for prioritisation, transaction handling and customer follow-up.

• Develop processes, systems, automation and digital tools that allow the business to scale efficiently.

• Establish meaningful KPIs and use data to continuously improve commercial and operational performance.

• Work closely with Services delivery, Sales, Supply Chain, Engineering and our global organisation

• Build a strong understanding of our installed base and translate that knowledge into future aftermarket opportunities.

Who are we looking for?

We are looking for a candidate with a strong professional track record from spare parts, aftermarket, service sales, distribution or another high-volume transactional business.

It is about understanding customers, urgency, pricing, margins, supply chains, transaction economics and how thousands of individual transactions collectively create a highly profitable business.

We believe you have:

• Solid experience from spare parts, aftermarket, service or a comparable commercial environment.

• Strong understanding of high-volume transactional businesses and processes.

• Excellent commercial judgement and a clear understanding of revenue, margin and profitability.

• Experience improving and scaling operational processes.

• Strong understanding of ERP, CRM and/or digital transaction platforms.

• The ability to combine commercial thinking with operational discipline.

• Confidence working across functions and driving improvements throughout an organisation.

• Strong analytical capabilities and the ability to turn data into commercial actions.

• A proactive, hands-on and entrepreneurial mindset.

Experience from marine, energy, process industries, industrial equipment, OEM businesses or technically complex products will be highly relevant.

Why Nord Gas Solutions?

You will join Nord Gas Solutions at an exciting stage of our development, with a substantial global installed base and considerable potential to further develop our aftermarket business. This role offers the opportunity to take real ownership, influence how we operate and build our spare parts organisation capable of supporting the next stage of our growth.

Location: Asker, Norway and we will also evaluate Gdynia, Poland