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Partner Support Specialist

Fast stilling ∙ Heltid ∙ Stavanger
  • Søknadsfrist Snarest
  • Mulighet for hjemmekontor Delvis hjemmekontor
  • Arbeidsspråk Norsk, Engelsk
  • Sektor Privat
  • Antall stillinger 2 stillinger

Kortversjonen

Help partners solve problems, train support providers, and improve support and warranty processes for EV chargers.

Kvalifikasjoner

  • Fluent in Norwegian and English
  • Strong problem-solving and collaboration skills
  • Ability to manage multiple partner relationships
  • Knowledge of integration-related inquiries (OCPP, AMQP, API) is a plus

Hva vi tilbyr

  • Competitive salary and benefits package
  • Key role in developing next-generation EV chargers
  • Collaboration with skilled colleagues across hardware, software, and product
Er du en god match for denne stillingen?Sjekk din JobbMatch

Come support Easee's partners

Location: Stavanger

Reports to: Partner Support Manager

Language Requirements: Norwegian and English

The Opportunity

At Easee, we want to make life easier – for our partners and the people who support them. As our Partner Support Specialist, you'll be the go-to person for helping partners solve problems fast and building the structured workflows that let our support ecosystem scale.

You'll work at the intersection of partners, internal teams, and technology — training Support Providers to solve issues independently, keeping warranty and support processes running smoothly, and continuously improving how we support the partners who install and maintain our chargers.

What's in it for you

  • Real ownership over how partner support and integrations work at Easee, not just a seat in the process

  • A direct hand in shaping the partner experience as our ecosystem keeps growing

  • Work with cutting-edge EV charging technology, at a company that's still moving fast

  • A close-knit, cross-functional team — you'll work alongside Sales, Operations, Technical Support, Warranty & Service, Product, and Development

Core Outcomes

Short-term

  • Develop deep product knowledge and establish yourself as a product expert.

  • Acquire the skills to support partners in delivering their own support, including training and guidance.

  • Deliver reliable support across the full range of partner needs, spanning technical, operational, and product-related inquiries.

Long-term

  • Contribute to a partner support structure that scales in line with Easee's growth.

  • Strengthen partner satisfaction and build lasting relationships.

  • Continuously improve integration and support processes, informed by feedback and data.

What you need to bring along

Must-Haves

  • Strong collaboration skills and the ability to manage multiple partner relationships simultaneously.

  • Ability to balance reactive support with proactive process improvements.

  • Strong problem-solving skills and attention to detail.

  • Fluent in Norwegian and English.

Nice-to-Have

  • Support with integration-related inquiries (OCPP, AMQP, API).

Interview Process

  • (30m) Recruiter Screen

  • (30m) Hiring Manager Screen

  • (60m) Hands-On Challenge and Deep Dive

  • Reference Checks

Who we are

Easee is a Norwegian green-tech company making electrification effortless through smarter energy distribution and charging technology.

Our culture combines ambition, innovation, and collaboration – what we call: Dare, Care, Deliver. We hire on merit, and we welcome applicants of every background, gender, and nationality — we believe a well-rounded team benefits from a genuine mix of perspectives.

What we offer

  • A key role in developing Easee's next-generation EV chargers

  • The chance to work alongside some of the experts behind one of the world's best-selling EV chargers

  • Collaboration with skilled colleagues across hardware, software, and product

  • A part in Easee's international expansion into new markets

  • A modern company culture that values innovation, people, and fun

  • Competitive salary and benefits package

Ferdigheter

  • Engelsk
  • Norsk
  • Support / brukerstøtte

  • Antall stillinger: 2
  • Sted: Vassbotnen 23, 4033 Stavanger
  • Hjemmekontor: Delvis hjemmekontor
  • Bransje: Elektronikk, IT - maskinvare, Kraft og energi
  • Stillingsfunksjon: Brukerstøtte/support, Kundeservice

Videospiller

Nøkkelord

partnerstøtte, kundeservice, teknisk support, integrasjoner

Spørsmål om stillingen

J

Jens

Talent Acquisition

41 28 02 79Kopier telefonnummer 41 28 02 79

Firmaets beliggenhet

Vassbotnen 23, 4033 Stavanger

Kart
Søknadsfrist: Snarest
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Annonseinformasjon

  • FINN-kode: 473303802
  • Sist endret: 25.8.2026, 16:48
  • Org.nr.: 920292046Se på Brønnøysundregistrene(åpnes i ny fane)
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