Senior Program Manager - Product Design & Engineering

The Opportunity
Partner Ecosystem

This role sits at the intersection of product strategy and partner engagement. You'll be the Product team's representative in strategic engagements with the major platforms our devices run on — bringing the right questions to the table, deeply understanding partner roadmaps and priorities, and translating what you learn into Neat’s product team.

It's a senior role that requires equal parts relationship skills and product instinct. You need to be credible in a room with senior partner stakeholders, and equally effective working internally to make sure those insights shape how Neat sets priorities and plans its roadmap.

• Represent the Product team in strategic partner engagements, bringing a sharp product perspective to every conversation

• Develop a deep understanding of partner roadmaps, priorities, and strategic direction across Neat's major platform partners Zoom, Microsoft Teams and Google Meet.

• Translate partner insights into clear, actionable input for Neat's product team to inform roadmap and prioritization decisions

• Ensure Neat's product roadmap and capabilities are communicated clearly and credibly in partner settings

• Manage joint programs and initiatives end-to-end, bringing structure and follow-through across teams

• Significant experience in program management, ideally with a mix of technical products and external partner or business development exposure

• A natural relationship builder — you earn trust with engineering counterparts as easily as with business stakeholders

• Strong strategic instincts: you can zoom out to see the bigger picture and zoom in to unblock a team when needed

• Able to operate in ambiguity and bring structure to situations where the path isn't clear

• Experience managing cross-functional programs with multiple moving parts and competing priorities, ideally including complex software initiatives

• Excellent communication skills — you can represent Neat credibly at a senior level, internally and externally

• Background in the video collaboration, SaaS, or hardware space is a plus

• Comfortable using AI tools to work more effectively — whether that's synthesizing information, preparing for partner engagements, or streamlining how insights get communicated internally

Our major platform partners are based in the US, and this role involves regular engagement with their teams. You should expect some evening meetings as part of the rhythm of the role. In return, we offer flexibility in how you structure your day — we care about the work getting done, not when it is done.

Neat is an industry leading product team in fast growth by doing work that shows up in meeting rooms across some of the world's most recognizable organizations. We care deeply about craft — every detail of the hardware, the software, and the experience they create together.

This role sits at a uniquely strategic point in the business. You'll have real ownership, a direct line to product and leadership, and the opportunity to shape how Neat grows through its most important platform relationships.