Operations Assistant - Cruise ( Bergen and Oslo)

DMC Nordic Norway is a renowned destination management company with locations in Bergen and Oslo. It specializes in delivering high-quality services for both cruise and non-cruise clients. The company is dedicated to showcasing the beauty of Norway while maintaining a focus on environmental sustainability. By leveraging its extensive network of suppliers, partners, and official contacts, DMC Nordic Norway crafts unique and memorable experiences for clients. More details about the company can be found at our official website, www.dmc-nordic.com

We are seeking a motivated and detail-oriented Operations Assistant to join our cruise teams in Bergen and Oslo. In this role, you will collaborate with colleagues to design and deliver exceptional experiences for international cruise guests exploring Norway.

Location: Bergen & Oslo, Norway

Contract: 1 year (with potential for long-term employment)

Start Date: January 2026

Requirements:  Driver's license valid in Norway (Class B) & Norwegian Personal ID Number (11 digits).

Key Responsibilities:

• Design, plan, and organize guest experiences across destinations throughout Norway.

• Serve as the primary liaison between clients, suppliers, and guests to ensure seamless communication.

• Travel to destinations to oversee on-site operations and guarantee service quality.

• Assisting guests upon arrival and provide follow-up support to enhance their overall experience.

• Manage financial processes, including calculating rates and approving supplier invoices.

Personal Qualifications:

• Positive and service-oriented mindset, with a strong focus on guest satisfaction.

• Highly structured and organized, ensuring smooth operations and efficient workflows.

• Detail-focused and accurate, with strong attention to quality and precision.

• Proactive and independent, able to take initiative and drive tasks forward.

• Resourceful problem-solver, capable of finding effective solutions in dynamic situations.

• Strong multitasking ability, managing multiple priorities simultaneously with ease.

• Calm under pressure, able to think clearly, make sound decisions, and strategize effectively in stressful environments.

• Solid financial awareness, with the ability to accurately calculate rates and responsibly review and approve supplier invoices.

Professional Qualifications:

• Collaborative team player, eager to support colleagues and contribute to shared success.

• Excellent communication and problem-solving skills, with the ability to build strong relationships.

• Strong time management abilities, capable of prioritizing tasks and meeting tight deadlines.

• Proficiency in Microsoft Office, particularly Excel, with solid technical competence.

• Fluent English skills, both written and spoken; Norwegian language proficiency is an advantage.

• Geographical knowledge of Norway, ideally with extensive travel experience across the country.

• Background in tourism, with cruise industry experience (especially Shore Excursions or Purser roles) considered a strong asset.

• Willingness to travel, often at short notice, to oversee operations and guest experiences.

• Flexibility with working hours, including evenings, weekends, overtime, and occasional 24-hour availability when required.

If you thrive in a fast-paced working environment offering challenging and invigorating opportunities, we encourage you to submit your CV. Qualified applicants will be contacted within a reasonable amount of time.

Only applications submitted through Finn.no will be considered.

DMC-Nordic is a full scope destination management bureau with local offices in Denmark, Sweden, Norway, Estonia and Finland. At DMC Nordic we are passionate about creating an ever-evolving landscape of customized experiences for business events and high-end cruise experiences. We always observe the industry trends, so we can design programs and events that help to communicate clients' expectations through creative and inspiring experiences, making sure our solutions are locally relevant and meaningful for all visitors.