HMH is looking for a Service Account Manager to strengthen our team within the Aftermarket for Europe and Africa

We are looking for a Service Account Manager to strengthen our team within the Aftermarket / Drilling Lifecycle Services for Europe and Africa.

Join us in our quest to solve tomorrow’s challenges and innovate our future!
 

What will you be doing in this role?

As a Service Account Manager, you will act as the single point of contact towards dedicated customers, ensuring trust, transparency and professional performance across the full DLS portfolio. You will:

• Act as the main interface towards assigned customers, coordinating and monitoring all ongoing activities across DLS business streams

• Build, maintain and develop strong customer relationships through regular meetings and on-site presence

• Provide customers with a complete overview of historical and ongoing activities, including rig and customer status reporting

• Proactively initiate sales activities across the full DLS portfolio in close collaboration with business streams and the commercial team

• Contribute to sales planning, budgeting and forecasting together with DLS segments

• Identify new business opportunities and sales leads for equipment and services

• Ensure operational feedback and opportunity insights are shared with business streams and DLS management

• Maintain and update all relevant systems and communication tools (e.g. SAP, Salesforce, HMH Connect)

• Follow up service personnel on offshore and onshore assignments

• Support clients and internal stakeholders in warranty-related cases

• Take personal responsibility for HSSE and Quality

• Act as substitute for other Service Account Managers when required

Who are we looking for?

We are looking for a customer-oriented professional who thrives in a role combining commercial responsibility, coordination and relationship management.

You are recognized for your ability to:

• Build trust-based, long-term customer relationships

• Maintain overview across complex and parallel activities

• Communicate clearly with both customers and internal stakeholders

• Proactively identify opportunities and translate them into value

• Work independently while collaborating effectively across functions

We also consider it important that you bring:

• Experience working with customer-facing roles in a technical or service-driven environment

• Ability to manage commercial activities such as sales planning, forecasting and follow-up

• Familiarity with ERP and CRM systems (such as SAP and Salesforce)

• Strong commitment to HSSE, quality and company values

Should you not tick all these boxes, we still encourage you to apply – but we are looking for you who can tell us in the application how your work experiences and education is of relevance for this role, why you would be a great fit, and what your most notable and relevant strengths are.

We focus on relevant skills and experiences rather than years of experience or whether you hold a bachelor's degree or master’s degree.

What can you expect in return?

Besides the typical things, such as flexible working hours, pension and insurance, subsidized and varied lunch menu, free parking, and a great company culture, we can also offer you:

• A diverse and inclusive work environment where people are genuinely helpful, and where you are encouraged to develop your skills and share your knowledge

• An opportunity to contribute to and influence the future of HMH

• A positive attitude towards your career development in a company who values internal mobility and continuous development

• An opportunity to influence customer satisfaction and business results across a broad service portfolio

• Close collaboration with experienced professionals across regions and disciplines

Workplace: Stavanger (ideally), Kristiansand (potentially), Norway

Contact information and how to apply:

If you feel your experience qualifies you for this challenge, please apply online by 21st June 2026 and let us know how your experiences, skills, and education meet the requirements of the role.
We will review applications ongoing, so please do not hesitate to apply!

Application can be sent in either Norwegian or in English.

At HMH we aim to include a diverse workforce. We are an equal opportunity employer, certified by Likestilt Arbeidsliv, and encourage all qualified applicants to apply.

For further information regarding the position please contact Senior Manager Henning Jensen, phone number +47 901 18 914 / email henning.jensen@hmhw.com

HMH is a leading provider of drilling solutions, offering a wide range of products and services that are designed to be the safest and most efficient in the industry. Apart from our expertise in land and offshore operations, we are continuously expanding our knowledge within subsea mining, geothermal, onshore and offshore construction, as well as offshore wind industries. With offices in 16 countries across five continents, HMH maintains a strong global presence.
 
HMH is a frontrunner in developing and providing automation and digital solutions for our drilling customers to support their endeavor to improve efficiency and environmental footprint. Equipped with its brilliant team of engineers, HMH is committed to actively exploring opportunities in other industries.  For us, this means new opportunities and challenges that we need creativity and great minds to solve in our efforts to innovate our future. 

At HMH we value our employees. We offer exciting job opportunities that will give you the opportunity to grow in your role and give you the professional development you deserve. In addition to competitive pay and benefits, you will join a casual and inclusive work environment. Our environment is based on respect and having a good day at work, so you can expect to join a knowledgeable, global team who help each other to succeed.