Vice President - GBS People

We are seeking a VP GBS People to build and lead our global People service organisation within Global Business Services. Reporting to the SVP Global Business Services, with a dotted reporting line to the Chief People & Corporate Affairs Officer, you will shape the operating model, transition and scale in-scope Hire-to-Retire services, and ensure reliable, compliant, and high-quality service delivery for employees, managers, and the business. The role is part of the GBS Leadership Team and the extended People Leadership Team.

 WHAT YOU’LL DO 

• Lead the stand-up and maturation of the GBS People organisation, including service scope, operating model, governance, and ways of working 

• Lead a geographically distributed team across our shared service centres and local delivery roles, building strong capability, alignment, and service excellence across locations 

• Own global operational delivery across in-scope Hire-to-Retire services, ensuring quality, compliance, consistency, and service performance 

• Build and develop a high-performing service organisation with strong leadership, capability, and customer focus 

• Establish and track service measures, including SLAs, KPIs, controls, and governance routines 

• Drive standardisation, continuous improvement, automation, and digital enablement across People services 

• Translate People strategy, globally defined processes, and policies into scalable day-to-day service delivery 

• Partner closely with People leadership, specialist People teams, SPBPs, and business stakeholders to ensure effective handoffs and a strong employee and manager experience 

• Balance global standardisation with local or business-specific contextualisation where needed to meet internal customer needs 

• Manage risk, escalations, and operational issues while supporting longer-term transformation and capability building 

• Contribute to the wider development of GBS as a company-wide operating model and leadership team 

WHAT YOU’LL NEED 

• Extensive leadership experience in People operations, shared services, and/or GBS environments, including accountability for large-scale service delivery 

• Strong experience in Hire-to-Retire operations, service management, transformation, and operating model development 

• Proven ability to build and lead high-performing teams through change, scale, and continuous improvement 

• Strong stakeholder leadership skills and the ability to operate effectively across GBS, the People Function, and the business 

• Experience working in global, matrixed organisations with complex interfaces and governance requirements 

• Strong understanding of standardisation, process improvement, innovation, automation, and digital service delivery 

• Experience with People technology platforms such as Workday  

Location: This is a global role, so you can be based in any of our locations worldwide.

OUR COMMITMENT TO EQUAL OPPORTUNITIES  

We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.

--
Please note that due to summer holidays, the recruitment process will commence after the application deadline on 1 August. We appreciate your patience and look forward to reviewing all applications thereafter.