Customer Support Agent

Join Our Team as a Customer Support Agent!

Are you ready to thrive in a dynamic environment where your energy and commitment make a real impact? We’re looking for service-minded individuals who enjoy fast-paced work and have a genuine passion for helping customers. As a key member of our customer service team, you’ll collaborate closely with colleagues while also working independently to ensure outstanding customer experiences.

Experience from the service industry - such as banking, finance, or call centers - is a plus, but not required. We also welcome applicants from retail or similar customer-facing roles.

• Provide high-quality customer support via chat and email.

• Handle incoming calls from credit card and savings account customers.

• Assist with general office tasks to keep daily operations running smoothly.

• Strong written and verbal communication skills, with Norwegian as your primary language.

• Comfortable using phone and computer as your main work tools.

• Positive, approachable, and team-oriented attitude.

• Previous customer-facing experience is preferred (e.g., retail, service industry).

• Genuine interest in helping people and solving their problems.

• Fluent Norwegian language skills.

• Fixed salary with opportunities for professional development.

• A vibrant and inclusive workplace in the heart of Bergen, at Torgallmenningen.

• Remote work arrangements possible when required.

• An international work environment in a fast-growing company.

➡️Please submit your CV and application letter in Norwegian.

We are a fast-growing digital credit and payment platform operating in 14 European countries. Through our proprietary IT infrastructure, we develop simple
and flexible payment and financing solutions for millions of customers. Since our founding in 1987, we have consistently combined growth with profitability,
and following the stock market listing in 2016, this development has continued with a strong focus on scalability and automation. The Company is listed on
Nasdaq Stockholm.

Lending and/or deposit activities are conducted in the Nordics, the Baltics, Poland, Germany, Austria, Spain, Ireland, the Netherlands and Italy through subsidiary, branch, or cross-border banking with the support of the Swedish banking license.

The business is divided into three segments: Credit Cards, Ecommerce Solutions and Consumer Lending. The target group for all services is creditworthy individuals and the loan amounts are relatively small with short repayment terms.