KSAT is looking for Customer Success Engineer!

We have available a challenging and exciting position as customer success engineer in KSAT. As part of a highly competent team, you will integrate customers on standardized services over KSAT's global terrestrial network.

Since our customers are located around the world, you will have to expect some travel and work outside normal working hours.

You will be a part of the Ground Network Customer Success onboarding team and contribute to ensuring effective customer onboarding on standardized services that enable customers to start using our services quickly and easy. You will get to follow a satellite mission from the sales phase through implementation and testing up to the critical launch and early orbit phase. Together with a Customer Success Manager you will work with everything from small start-ups and large agencies.

Responsibilities:

• Integrate customers on KSAT standardized ground station solutions

• Configure, test and verify systems
• Contribute with technical support in onboarding phase
• Implement new technical solutions and services
• Support new missions during Launch and Early Orbit Phase
• Prepare and maintain technical documentation, reports, system description and procedures

Essential Skills and Qualifications:

• Degree in engineering, technology or similar fields. Relevant experience may compensate for formal education
• Excellent verbal and written ability in English (preferable Norwegian as well)

Desired competence/abilities:

• Good problem solving skills
• Technical aptitude
• Good communication skills.
• Aptitude for understanding customer demands and needs
• Interest for technology, satellites and space. Former work or educational experience is positive.

KSAT can offer you:

We are a rapidly growing organization with solid finances. At KSAT you will encounter an active and inclusive working environment, and we want someone who wants to build on this. With us, you get skilled and committed colleagues, a flexible and varied everyday life, opportunities to grow and a unique opportunity to help develop an exciting future for KSAT. If this wasn't enough, we also offer, among other things:

We are a social group who do things outside of work, both under the auspices of the company and on private initiative. Here you will be included from day one.

Competitive salary conditions, training courses, training room at work that employees are free to use, very good health insurance and pension schemes, telephone and mobile subscriptions, company cabin, support for sports, etc.

An environment you are guaranteed to learn from - regardless of your level of expertise today. You will join an environment with high competence and with a strong desire and will to deliver world-class quality - at all levels of the organisation.

Get to know us better through - SPACE UP YOUR CAREER https://karriere.ksat.no/ - we are looking forward to hearing from you!

KSAT sees the importance to ensure diversity in the company by taking gender, age, and cultural background into account during recruitment. The position requires that you meet the conditions for Norwegian security clearance and be able to be authorized and suitable for the position. Final candidates will have to complete a background check of Semac.