Head of Channel Partner Operations

Appear is an international technology company experiencing strong global growth. We are now looking for a strategic and execution-oriented Head of Channel Partner Operations to build and scale our global Channel Partner Programme (CPP).

This is a unique opportunity to create and lead a business-critical function that will become a key growth engine for the company. You will play a central role in shaping how Appear develops, enables, and scales indirect sales globally through a structured and high-performing partner ecosystem.

About the role

As Head of Channel Partner Operations, you will own the global Channel Partner Programme from a headquarters perspective. You will be responsible for defining the operating model, governance framework, processes, tools, and partner enablement capabilities that allow the programme to scale across regions.

The role combines strategic architecture with hands-on execution and requires close collaboration with Sales, Product, Marketing, Operations, and senior leadership.

This is a highly visible position with direct exposure to executive leadership and a clear mandate to build one of Appear’s most important future growth platforms.

Key responsibilities include

• Owning and evolving Appear’s global Channel Partner Programme

• Driving cross-functional alignment across commercial, technical, operational, and support functions

• Establishing scalable processes for partner onboarding, enablement, certification, and performance management

• Building and improving the systems, tools, and platforms supporting the programme, including partner portal, deal registration, and certification capabilities

• Creating governance structures, reporting frameworks, and performance metrics for programme success

• Driving continuous improvement and long-term programme evolution

What you will achieve

• Build a world-class channel partner programme that becomes a strategic pillar of Appear’s go-to-market model

• Establish clear governance, processes, and operational excellence across the partner lifecycle

• Enable growth through indirect sales without proportional increases in headcount

• Leave a lasting impact on the company’s commercial model and growth strategy

Who we are looking for

We are looking for someone who combines operational excellence with strong business acumen and the ability to drive complex cross-functional initiatives.

You likely have:

• Experience building, scaling, or operating channel partner programmes in a B2B technology environment

• Strong programme or operations management experience

• Experience working with indirect sales models and partner ecosystems

• Proven ability to establish governance frameworks and drive alignment across multiple stakeholders

• Experience managing partner journeys, from qualification and onboarding to activation and performance management

• Strong communication and stakeholder management skills

Experience from the technology industry is highly valued.

Personal qualities

To succeed in this role, we believe you are:

• Structured and highly organized

• Commercially minded with a strategic perspective

• Proactive and comfortable creating structure where little exists

• Strong at building relationships and influencing across functions

• Results-oriented with a hands-on approach to execution

Why join Appear?

At Appear, you will have the rare opportunity to build a global channel programme from the ground up.

You will get:

• A highly strategic and visible role with direct impact on company growth

• A clear mandate from executive leadership to shape a new commercial growth engine

• The opportunity to influence how Appear scales globally through partners

• Close collaboration with senior leaders and teams across the organization

• An international, ambitious, and collaborative technology environment!

Do not hesitate to contact SKILL Rekruttering if you have any questions!

Headquartered in Oslo, Norway, Appear is a leader in live production technology, specialising in high-capacity, sustainable solutions for media processing and content delivery. Our portfolio is designed to support the most complex scenarios of live event contribution, adapting seamlessly to the ever-evolving dynamics of the media, entertainment, and sports industries.

Over the past 20 years, Appear’s world-renowned team of experts made us the most progressive and forward-thinking company in the industry. Our relentless emphasis on modularity and functional versatility places us at the forefront of driving innovation in live production technology.

We proudly count the world’s leading content creators amongst our esteemed list of customers who trust our solutions to deliver the highest profile live media with integrity and efficiency.
Appear’s global operation includes centres of excellence in Oslo, Sweden, Southampton, Singapore and Los Angeles.