Sales and service manager Water Solutions and Services

Water Solutions & Services (WSS) is Xylem’s services business, focused on helping customers operate, maintain, and optimize critical water and wastewater infrastructure. From rental and municipal bypass solutions to complex industrial applications, WSS supports customers across mining, oil & gas, utilities and large infrastructure projects with reliable, safe, and responsive services. As WSS continues to grow in Norway, we are looking for a strong leader to expand our impact across both municipal and industrial markets.

As WSS Sales & Service Manager Norway, you will have full responsibility for the day-to-day operations and P&L of our Water Solutions Services (WSS) business in Norway. You will lead and develop both sales and service teams, turning strategy into execution and ensuring excellent customer experiences nationwide. The role reports to the Director WSS Sales & Service Central and Eastern Europe and Nordics, based in Germany.

Working closely with Norwegian and Nordic colleagues and cross-functional teams, you will share best practices and contribute to strong alignment with Xylem’s values, sustainability ambitions, and long-term business goals.

Your team is located in Bergen and Hamar, with one sales resource and one service technician at each site. You will be based at our Hamar office, working closely with two WSS colleagues. The site also hosts Xylem colleagues within sales and service supporting other parts of the business. As the local site and facilities responsible, you will play an important role in fostering a safe, welcoming, and engaging workplace, a place where colleagues feel supported, connected, and proud to be part of Xylem.

Responsibilities

• Lead and develop sales and service teams across Norway

• Drive sales growth and build strong customer relationships

• Own day-to-day operations and P&L for WSS Norway

• Turn strategy into clear plans, goals, and follow-up

• Improve ways of working across service, rental, logistics, and sales

• Work closely with other Nordic teams and share best practices

• Ensure a safe and inclusive working culture

What You Bring

• Several years of experience in sales, service, operations, or branch management, preferably within industrial, infrastructure, water, or technical services

• Proven experience leading and developing teams, ideally across multiple locations or functions

• Strong commercial mindset with solid understanding of P&L, budgeting, forecasting, and KPIs

• A collaborative, people-focused leadership style with clear communication skills

• Ability to balance strategic thinking with hands-on operational leadership

• Fluent in Norwegian and English

• Academic degree in Business, Engineering, or a related field is an advantage

Characteristics

• Lead with empathy, clarity, and trust

• Enjoy building strong teams and inclusive cultures

• Are motivated by customer impact and long-term relationships

• Use data and insights to guide decisions and improvements

• Believe in continuous improvement rather than perfection

• Want to make a real difference for customers, colleagues, and the environment

Application

We look forward to receiving your application in English.

If you have any questions regarding the position, please contact:
Leila Sayyad, Sr. TA Partner

Xylem

1. The tissue in plants that transports water upward from the roots;

2. A leading global water technology company

Xylem is a leading global water technology company dedicated to solving the world’s most challenging water issues. We are the world’s leading provider of efficient, innovative, and sustainable water technologies that improve the way water is used, managed, conserved, and reused. Our international team is united by a common purpose: to create advanced technology and other reliable solutions to address the world’s water challenges.

In Norway, Xylem Water Solutions is the largest specialist company within pumping, water technology, and fluid handling. We have more than 130 employees across 9 locations, with our head office in Kjeller, just outside Oslo. Xylem is the market leader in the municipal water and wastewater sector and aquaculture, and we also hold significant market shares within HVAC, oil and gas, and onshore industry.

Globally, Xylem has more than 23,000 employees.

We are ISO certified.

Xylem’s brands include Flygt, Lowara, Godwin, Wedeco, Sanitaire, WTW, SI Analytics, and Evoqua. We are also the Norwegian distributor of products from ITT Goulds and Seepex.

Our values are respect, responsibility, integrity, and creativity.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.