Japanese speaking booking coordinator

Miki Travel helps travelers from the Asian market to experience the best of the Nordics, from the first booking to the last farewell. We are a B2B only Tour Operator from our sales offices around Asia. Our team is made up of friendly and dedicated colleagues from various cultures and backgrounds.

Hva vi ser etter

• Fluent (native level) written and verbal communication in Japanese

• Fluent written and verbal communication in English

• Strong communication and coordination skills

• Ability to perform well under pressure (structured, multi-tasking, time management)

• Valid Norwegian work permit (we are unable to assist with visa application or relocation)

• This is a 1 year temporary position, preferably from February 2026, with the possibility of a permanent position.

Bonus:

• Experience in tourism, customer service, or booking operations

• Knowledge of Asian culture and travel market (preferences and expectations)

• Experience with working with international teams

Arbeidsoppgaver

You often start the day by reviewing requests and updates for group tours from our Asian market clients. Throughout the day, you'll coordinate with both local teammates and international offices. You'll help manage logistical challenges like last-minute changes due to delayed flights or updated group needs. Your communication skills, flexibility, and cultural awareness will be key to solving problems efficiently, and often in a very short timeframe. Your ability to keep multiple moving parts in sync will directly impact the quality of the overall customer experience.

• As a booking coordinator you will help our guests and groups before and under their stay in our area. You will be responsible for the coordination and facilitation of bookings in Norway, Denmark, Finland, Iceland and Sweden.

• Making and managing bookings and reservations for attractions ensuring timely and efficient arrangements for clients.

• Utilizing Miki's internal bookings system to streamline the booking process and maintain accurate records of all arrangements.

• Collaborating closely with other members of the Operations Team to ensure a cohesive approach to client service delivery and operational efficiency.

• Dealing with emergencies, scheduling conflicts, cancellations, and other last minute issues that might arise during tours.

Vi tilbyr

Our Oslo-team is friendly and proudly international with English as our main working language, where learning and collaboration are part of the everyday. At Miki Travel AS, we believe that the right attitude and team player spirit matters more than a perfect CV. With some digital understanding, we know this role can be learned, which is why we're confident that the right person can grow into this role.