Business Manager

About this opportunity 

Main scope of the role

• Manage the strategic client relationship aiming to grow the business in terms of fleet, services and margins

• Visit leads and prospects (in the Large segment, Business Managers manage prospecting by themselves), present  Arval, identify needs and opportunities and propose our offer 

• Maximize Client knowledge through a clear decision-makers mapping reflected into CRM

• Convert prospects to clients on the basis of qualified leads resulting into signed framework agreements

• Deliver advices and tangible value to the right prospect/client decision makers by delivering our offer, fleet/business reviews, CMP (Company Mobility Policy) advice and TCO savings opportunities

• Define the Account Strategy/Contact Plan of clients securing client loyalty, maximizing opportunities and ensuring perfect understanding of all team members

• Develop new products & services selling plan to increase clients’ buy-in

• Feed opportunities into the CRM, follow them up and actively manage the sales pipeline by using conversion ratios and the right sales Key Performance Indicators

• Always produce and log visit reports and confirmation letters communicating them to internal teams (Account Managers, Acquisition Executives, Sales and Business Team Managers, etc.)

• Comply properly with all the activities assigned and related to financial security Group Policies, procedures and controls

Relevant experience and requirements

• Client focused

• Active listening

• Ability to deliver / Results driven

• Organizational skills

• Customer Relationship Management and Strategic Commercial Coverage

• Selling techniques

• Corporate clients

• Full Service Leasing Knowledge

• Customer complaints & questions management

• Finance Lease Offer

• Analytical Ability

• Bachelor’s Degree 

• At least two years of successful experience as Acquisition Executive or Account Manager (or equivalent).

• Operational leasing product knowledge.

• Sales experience

• MS Office

• Arval core systems (Drive, Hippos, Daytona)

• Salesforce

• Fluency in Norwegian

• Operational in English

Diversity Statement

As the Bank for a changing world, we truly believe that promoting diversity makes it better. We welcome all talents and empower them to prosper in an inclusive workplace. Join us and bring your full self to work with your own experience and identity!