E-Com Manager

About the Role 

We are looking for a commercially driven and hands-on E-Commerce Manager to lead our e-commerce team and drive the performance, growth, and day-to-day operations of our online channel. This role is responsible for delivering a seamless customer experience, achieving commercial targets, and ensuring the successful execution of all e-commerce activities. 

The E-Commerce Manager will own the e-commerce budget, seasonal buying and replenishment process, online trading activities, and platform development roadmap. The role requires close collaboration with buying, marketing, sales, and external partners to optimise performance and support business growth. 

Key Responsibilities 

• Lead, manage, and develop the e-commerce team 

• Own the e-commerce budget and commercial performance targets 

• Manage the channel seasonal buy-in and replenishment process 

• Drive online sales growth through merchandising, optimisation, and trading initiatives 

• Coordinate seasonal product launches end-to-end: product data, descriptions, imagery, tagging, and filters 

• Monitor and analyse e-commerce performance, identifying opportunities to improve conversion, customer experience, and profitability 

• Plan and execute sales campaigns, including markdowns, promotions, and sell-through management 

• Own the e-commerce platform roadmap, working with internal and external partners to drive platform improvements, optimisation, and scalability 

• Serve as the primary point of contact for e-commerce platforms, tools, and integrations 

• Partner closely with marketing, buying and sales teams to deliver a seamless customer journey and achieve commercial objectives 

Requirements 

• Bachelor's degree in Marketing, Business, Digital Media, or similar 

• 5+ years of e-commerce experience, including ownership of commercial performance 

• Proven experience leading or managing a team 

• Experience managing modern e-commerce platforms and CMS solutions (Centra and Storyblok experience is an advantage) 

• Strong analytical skills, proficiency in excel, with the ability to interpret data and make commercial decisions 

• Technically minded with a strong eye for detail and continuous improvement 

• Structured, proactive, and comfortable working cross-functionally 

• Fluent in English; Norwegian is an advantage 

What We Offer

• A key role in an exciting company within the fashion industry

• The opportunity to influence and improve the customer journey

• A creative and dynamic work environment