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Service Design: From Insight to Implementation - New
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200 kr
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Beskrivelse av varen
Tilstand: Helt ny - Uåpnet/med lapp
Andy Polaine (Author), Lavrans Løvlie (Author), Ben Reason (Author)
"An easy-to-read introduction to service design, with great examples from one of the world's leading service design agencies. A 'must read' for anyone who wants to become familiar with service design in theory, methods, and practice!" —Prof. Birgit Mager, President, Service Design Network gGmbH
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
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Sist endret: 4.6.2026 kl. 22:14 ・ FINN-kode: 465949864
