Join our growing international Renewable Energy Team!

Job Summary

The IT Support Engineer will be responsible for the day-to-day IT operations, end-user support, and infrastructure maintenance for Yinson Renewables’ offices. You will be part of a high-tech hybrid IT/OT environment. This role is designed to ensure seamless business continuity across our international locations (currently: Norway, UK, Peru, Brazil and New Zealand) while supporting the IT Lead in delivering large-scale IT/OT projects.

Location: Oslo, Norway

Responsibilities:

• Act as the first point of contact for Yinson Renewables users, managing hardware/software troubleshooting (Windows, Office 365, Azure AD, Intune).

• First-line support network connectivity issues (Wi-Fi, LAN) and assist with basic network troubleshooting and network security incidents.

• Supporting the IT Onboarding/Offboarding process, including hardware procurement, asset tracking, and delivering IT Inductions for new hires.

• Coordinate with the Group Global Service Desk (located in Kuala Lumpur) to ensure SLAs are met, and high-priority incidents are resolved.

• Assist the IT Lead in deploying and maintaining IT/OT network infrastructure for international sites, including documentation and handover processes.

• Promote best practices for IT security and data protection among employees.

• Liaise with local and international IT vendors for hardware supply and specialized technical services.

• Occasional international travel to remote project sites is required to support infrastructure setup and site commissioning.

• Other ad hoc tasks as may be relevant.
  

Qualifications and Skills:

• Bachelor’s degree in information technology, Computer Science, a related field, or equivalent practical experience.

• 2-3 years of experience in an IT support or similar role.

• Strong understanding of computer hardware, operating systems (Windows), and mobile devices.

• Strong understanding of M365 services, especially SharePoint and Teams administration.

• Good knowledge of network infrastructure- experience working with Cisco Meraki experience would be a benefit.

• Excellent problem-solving skills and a strong attention to detail.

• Fluent verbal and written English is mandatory, with the ability to explain technical concepts clearly to non-technical users. Other languages would be an advantage.

• Highly motivated; a good team player whilst being able to work independently, capable of engaging with cross-cultural teams and delivering within tight deadlines, with a flexible mindset to serve the organisation across different time zones.

• Proactive and eager to learn new technologies.

Applying

If you have the suitable qualifications and skills for this position, please apply as soon as possible by submitting your CV and a cover letter explaining how your background can contribute in this position. Applications are evaluated continuously, and we call in for interviews on an ongoing basis, so do not wait - apply now!

Yinson, established in 1983, is a world leading energy solutions provider, with a network of over 1,800 employees working in 16 strategic locations worldwide. Yinson currently operates three business divisions - Offshore Production, Renewables and Green Technologies. Yinson Renewables was established in 2019 and has already positioned itself for growth in a rapidly developing market. Yinson's vision for renewables is to be a major IPP, where we will build, own and operate renewable generating assets focusing on onshore solar and wind.

We are a dynamic organisation with great customers, an equal opportunity employer, and a culture where people are valued and empowered to deliver amazing results. We are also growing and looking to hire talented and passionate individuals to join our team

Why Yinson?

Our global team consists of passionate individuals who are highly skilled in their work, and who share a common vision to develop innovative and sustainable solutions. We are a value-based organisation, meaning that we live and operate by the following values: ROADS - Reliable, Open, Adaptable, Decisive and Sustainable. We offer a host of learning and development opportunities, a safe and reliable working environment, and a competitive compensation package.

Yinson is committed to ensuring equal opportunities for all employees. We strive for an inclusive workforce with employees of different cultural, ethnic, and religious backgrounds, perspectives, networks, sexual orientation, functional ability, and language.

Yinson is determined to do our part in the global movement towards a low-carbon, climate resilient environment - In March 2021, we established our Climate Goals to be carbon neutral by 2030 and net zero by 2050. Our climate targets have been set to be fully consistent with the ambitious goals of the Paris Agreement. These form part of Yinson’s overarching sustainability focus that drives us to contribute as much as possible to strengthen the world’s collective foundation for a durable, equitable and sustainable economy.