Norwegian Speaking Content Moderator for Virtual Reality social media (location: Portugal)

Are you fluent in Norwegian and want to work for the leading BPO worldwide, awarded as the best place to work 2022? You will use your skills as a content moderator agent, supporting our client's different areas of Virtual Reality, in our offices in Porto. You'll be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users. Are you excited to explore the world of VR? Join us and start now!

Hva vi ser etter

• Fluent, verbal and written in Norwegian (C1);

• English level (intermediate);

• Ability to multitask, possess critical reasoning skills, communicate effectively;

• Fast learner, diligent worker.

• Willing and able to work from 8am to 10pm;

• Able to rotate shifts to help address client customer and business needs;

• You are expected to provide background clearance (certificate for highest level of education, references from previous employment, clean criminal record).

Arbeidsoppgaver

• You'll take an active role in reviewing user behaviors as well as ensuring the rules of the Virtual Reality areas;

• You'll analyze reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;

• You will be a central point of moderation between Virtual Reality users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;

• You will make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature;

• From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.

Vi tilbyr

• Competitive salary with package, paid 14 months per year;

• Meal allowance;

• Private Health insurance;

• Relocation Package;

• A bright, modern, and exciting place to work;

• Several training and career development opportunities ;

• Team events;

• 22 paid vacation days ;

• Wellness break;

• Free fruit, coffee and beverages and vending machines.