Would you like to take part in our financial crime prevention mission?

Head of Investigation & Due Diligence in Financial Crime Prevention

Would you like to take part in our financial crime prevention mission and join a team with passion and drive to treat customers simple, personal, and fair?

We are looking for a Head of Investigation & Due Diligence in the 1LoD Financial Crime Prevention team, who is eager to support Santander Nordics in our social responsibility and fight against financial crime. The team has currently performed a restructuring and is now seeking talents to join an engaged and passionate team.

The role will report directly to the Chief AML Officer and is expected to set a clear strategy for how Santander will prevent financial crime by leading development and continuously improvements of investigation and customer due diligence processes across the bank in all four Nordic countries.

Your tasks:

As a Head of Investigation & Due Diligence you are given the opportunity to play a valuable role in creating an effective and customer centric financial crime prevention program with following main responsibilities:

• Implementation of the Investigation & Due Diligence operating model
• Strategic direction of the Investigation & Due Diligence team
• Continuous enhancements of transaction monitoring investigation, suspicious activity reporting, and customer due diligence handling.
• Establishment and monitoring of key performance indicators
• Collaboration and establishment of SLAs with internal stakeholders on end-to-end customer lifecycle
• Continuous input on investigation and due diligence to other teams in FCP
• Collaboration and contribution of training activities to internal stakeholders
• Proactively advice and guide the team on practical customer cases and processes

Skills

• Strong knowledge financial crime risks and practical customer due diligence work
• A strong leader with ability to optimize the operating model
• Expert knowledge in the financial industry and current market trends
• High quantitative and analytical competence
• Ability to manage multiple high priority issues / deliverables at the same time
• Excellent interpersonal, communication and presentation skills
• Fluent (written/spoken) in English

Personal characteristics

• Engaged, curious, self-driven and service oriented
• True role model for Santander’s value platform
• Strategic thinker and proactive
• Thrives in a dynamic and changing environment
• Passionate about preventing financial crime and upholding Santander reputation as a responsible bank
• Ability to work both strategically and be a doer
• Excels in taking the lead and building a strong team
• Possess the ability to easily connect and build trust among colleagues across all levels
• Willingness to travel

Experience and education:

• +6 years working experience in financial crime prevention
• Experience with coordinating and leading people against a common goal
• Working experience in drafting strategies, frameworks, and operating models
• Working experience with financial crime processing tasks and KPI tracking and reporting
• Proven experience working in the Nordic countries
• Experience from the financial industry
• Higher education in Economics, Law, or another related field
• Background in law, compliance, and regulation
• Holding ACAMS, ICA, or similar, is considered an advantage