General Manager

General Manager

Does the challenge of running our show make your heart beat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our General Managers are hotel experts and recognized leaders with the ability to prioritize a complex and hands on workload and who strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As General Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the General Manager:

• Ensures the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels
• Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
• Develops and implements strategies where key hotel metrics are identified, communicated and delivered
• Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
• Owner of the hotel budget, business and sales plan, ensuring that all areas of the business are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
• Builds and maintains effective working relationships with all key stakeholders and business partners
• Reviews and scrutinizes business activities, objectives and best practices, providing recommendations that will drive financial performance and provide added value
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

• Proven experience in general management with strong problem-solving capabilities
• Excellent leadership skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills

What We Offer 

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Becoming a part of the #4 Best Employer in the Travel & Leisure industry globally, ranked by Forbes in 2021
• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Special prices for employees at our own restaurants
• An international workplace with colleagues and guests from all over the world
• Employee canteen with homemade food 

The inspiring Radisson Blu Scandinavia Hotel, Oslo in the city center rises 22 stories high, offering beautiful views of both the capital and the nearby fjord. Both business and leisure travellers will find the Radisson Blu a convenient base from which to explore Norway’s culture and a wide variety of attractions.

Our guests can rest and relax in modern surroundings in one of 499 designer rooms, 353 of which were renovated in 2016, offering our guests some of the best amenities around. They could also take advantage of a wide variety of services at our hotel. The Lagoon fitness center features an indoor swimming pool, tranquil sauna and modern fitness equipment. Guests can work up a sweat in the gym, then relax and rejuvenate their body in the sauna. We also offer family-friendly options, such as a children’s menu in our restaurants but most of all, our guests do not want to miss our fantastic Summit bar on the 21st floor of the hotel and our brand new 26 North Restaurant & Social Club.

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

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