Business manager, Insuring and Securing at Fortum

Fortum is a leading Nordic consumer business. We in Consumer Solutions are offering our 2.4 million customers reliable and sustainable energy, making their everyday lives easier with new technology and innovative solutions and services.

Within Fortum Consumer Solutions Division, the Business area Insuring & Securing is responsible for the value adding services business with retail customers throughout the Nordics. Our purpose is to broaden and strengthen the customer relationships via attractive offerings such as insurance solutions, price security services, sustainability products and payment services.

We are now looking for a new Business Manager, who will lead the B2C value adding services business for all Living brands in Norway (Fortum, Hafslund Strøm). The role will be part of a global team of five people, and reports to Head of Business unit Living, Insuring & securing.

Your role

• Profit and loss (P&L) responsibility for value adding services in the portfolio
• Lead and secure delivery on set targets regarding customer base, sales margin and profit contribution in close cooperation with supporting roles
• Go-to-market/sales strategy as well as pricing strategy and price setting for all services in the portfolio
• Provide business functions with support to develop sales argumentation, training etc.
• Ensure consistent, world class customer journeys for services, including sales, marketing and customer communication
• Participate in end-to-end development, management and continuous improvement of existing and new services throughout the product life cycle
  

Qualifications

• Minimum three years of experience from business or product management role within consumer markets, preferably from retail insurance, telecom or other similar industries (subscription type of customer relations).
• Experience from the energy and utilities industry is seen as an advantage
• Relevant academic education, M.Sc. in Economics & Business Administration, Industrial engineering or equivalent
• Experience with go-to-market strategy and tactical sales steering in consumer markets
• Strong commercial mind set and business acumen, with strong drive and target orientation
• Proven analytical skills, highly structured and naturally takes a data driven approach in decision making
• True team player with proven track record from developing and managing relationships and networks in large complex organizations
• Working proficiency in Norwegian and English

We offer

• A position within one of the most exciting areas of Fortum Consumer Solutions, with P&L responsibility and great development opportunities in the role and within Fortum
• Opportunity to work together with colleagues in cross-functional teams in an agile, creative and high pace environment with strong team spirit where all that we do steers towards our vision "For a cleaner world."
• To be part of a transformation within one of the largest energy retail companies in Europe
• Good opportunities for development in role and long term opportunities within the company