Operations Manager-Hotel Operations Expedition fleet

Hurtigruten AS
Operations Manager-Hotel Operations Expedition fleet
Hurtigrutens vision is to be world leading in exploration travel. Hurtigruten are now strengthening our Hotel Operations Department with a new Hotel operations manager to provide our fleet with services to ensure great guest service, safe, environmentally friendly and cost efficient operations of our ships. Our target is to provide the strongest hotel operations in the industry.

Do you want to join our journey? We are looking for a Hotel Operations Manager who will take our department managers and supervisors to the next level. The position will report to VP Hotel Operations Expeditions Fleet


  • Assisting the VP Hotel Operations Expeditions Fleet in the day-to-day operation of the ships and supporting managers on board
  • Assure compliance of all onboard concepts and alignment across the fleet
  • Responsible for team KPIs and seek improvements in both performance and guest experience
  • Work closely with hotel managers and management teams onboard to develop and implement policies, procedures and systems


  • Minimum 5 years experience within hotel operations with proven results
  • BSc in relevant areas
  • Experience from midsized cruiseships or expedition ship segment is required
  • Strong food and beverage (F&B) knowledge is required
  • Well experienced within implementation and change processes


  • Administration / Management
  • College / University, Bachelor's degree
  • Hotel / Catering
  • Tourism


  • English

Personal qualities

  • Excellent communication skills and good ability to build relationships
  • Inspiring personality with lot`s of energy
  • Strong analytical skills
  • Detailed and structured in the daily work
  • Flexible, independent and solution oriented
  • Be a role model for our values WE Inspire, WE Empower, WE Care and WE Explore

We offer

  • A developing and exciting workplace where you will be a part of one of the strongest brands in adventure tourism
  • Challenging and interesting work with a Hotel operation team and travellers with the desire to explore
  • A company with great ambitions and an urge to develop
  • Competitive conditions

Om arbeidsgiveren

Hurtigruten has operated in international tourism since its establishment in 1893. The combination of local transport and tourism with its 11 ships in year-round route along the Norwegian coast creates today authentic experiences for guests from all over the world. The explorer ships MS Fram, MS Spitsbergen, MS Midnatsol and MS Roald Amundsen sailing Hurtigruten the world's most coveted polar destinations like Spitsbergen, Greenland and Antarctica. Hurtigruten also operates hotels and arctic adventure activities on Spitsbergen through Hurtigruten Svalbard AS and on Kirkenes trough Hurtigruten Barents AS.

The Group Centre is located in Tromsø, but the company also has offices in Kirkenes, Oslo, London, Hamburg, Paris, Tallinn, Seattle and Hong Kong. Hurtigruten is one of Norway's strongest brands, and is a spearhead in Norwegian and international tourism. 

Langkaia 1, 0190 Oslo
Reise og turisme,
Maritim og offshore,
Hotell og overnatting

Spørsmål om stillingen

Magne Jacobsen
VP Hotel Operations Expeditions
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210 følger dette firmaet

Langkaia 1, 0190 Oslo

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FINN-kode 158239102
Sist endret 20. sep. 2019 09:44

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