Cyber incident response team lead and relationship manager

Nordic Financial CERT
Team lead and relationship manager

We are looking for a team leader for the NFCERT operative incident response team based in Oslo. The team supports our members’ cyber defense and cybercrime teams with specialist incident response services, coordination and information sharing. You can lead the team without being part of the on-call group, or you can be a ‘playing coach’ who is part of our 24/7 on-call group.

As a relationship manager, you will maintain an active dialogue with members and partners in order to ensure that the NFCERT operative function meets our members’ expectations.

We are a small and agile organization – with us you will make a significant impact together with a small team of motivated and competent colleagues.


·      Team lead for the incident response/on-call team

o  Enable and support the team in delivering incident response services

o  Help the team develop, mature and improve – e.g. using SIM3 or similar models

o  Define competence needs and meet those needs (by training, recruiting, etc.)

o  Plan and run exercises and exercise participation (e.g. with members, or national cyber exercises)

o  Reporting and communicating team goals, progress and achievements

·      Build and maintain organizational and personal relationships with members and partners/stakeholders

·      Ensure success within NFCERT member community and external network

o  Responsibility for following up a defined set of members and partners

Required competence

·      Strong cyber security and software/technical understanding

·      Cyber incident response processes and techniques

·      Teamwork, team development, coaching

·      Agile style of working, delivering value by working in networks

·      Ability to build good relations with members, partners/stakeholders (including government)

·      Communicate well with all levels - management/administrative and technical personnel

o  Presentation – e.g. to conferences and workshops

·      Experience with communication and cooperation in organizations of all sizes.

·      Master's degree, e.g. M.Sc. in software or cybersecurity

·      Languages:

o  English as the main working language – fluent written and oral

o  One of Danish, Swedish or Norwegian – fluent written and oral

Competencies that will be a plus

·      Experience with incident response with multiple actors involved (e.g. customer and multiple vendors/other stakeholders.)

·      An understanding of the financial sector and its infrastructure (financial institutions, key vendors, FSA, National bank, associations)

·      The legal framework for cyber security work in financial institutions

·      Experience with FSA relations and central financial infrastructure

·      Experience with participating in, or running – cyber threat sharing groups and activitites

·      Experience with cyber threat intelligence

Personal characteristics

·      “People person” who is cooperation-oriented. Candidate must be able to create good working relations with team members, colleagues, members, partners and vendors

·      Ability to see many perspectives, and to change between them (e.g. from a detailed technical perspective to sector-overview)

·      Ability to thrive with uncertainty

·      Structured, curious and passionate


·      Candidate must pass security clearance

·      Some travel expected in the Nordic Countries

Om arbeidsgiveren

The Nordic Financial CERT vision is to strengthen the Nordic Financial Industry’s resilience to cyber-attacks, to ensure safe and trustworthy financial services in the Nordic society.
We do this by enabling our members (over 220 Nordic financial institutions – including key financial infrastructure) to respond to cyber security threats and online crime rapidly and efficiently. This is achieved by:
•Facilitating information sharing between members, partners and governmental institutions
•Publishing threat information and offering threat intelligence services
•Coordinating and assisting in cyber threat and online crime mitigation activities
We have close collaboration with our members (banks and other financial institutions in the Nordics) and with government (National CERTs, other sector-CERTs, Police, FSA - Financial Supervisory Authorities), and functions as a hub for defending financial infrastructure and services against cyberattacks and cybercrime.

Hansteens gate 2, Oslo, 0203 Oslo
Bank, finans og forsikring,
Ideelle organisasjoner,


teamledelse, cybersecurity, cybersikkerhet, relations, teamlead

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Morten Tandle
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Hansteens gate 2, Oslo, 0203 Oslo

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FINN-kode 152000764
Sist endret 20. aug 2019 15:56