Shipping Consultant

Shipping Consultant

Are you someone who thrives on finding solutions, enjoys tackling various tasks, and takes pride in delivering outstanding customer service? If so, we have an exciting opportunity for you! Join our dynamic team at ASSA ABLOY Global Solutions in Ski, Norway. You'll be part of a collaborative culture that empowers you to build a career you can be proud of.

What you would do as our Shipping Consultant:
You would be responsible for performing department tasks accurately and following established routines. This includes ensuring that orders are prepared for dispatch, undergo thorough quality checks, and are processed efficiently. You will also maintain regular communication with carriers and customers. Additionally, you will provide exceptional customer service by promptly and accurately addressing inquiries through proactive communication with customers.
You would also:

• Respond to price inquiries regarding shipments and conduct quality checks on prices.
• Report any deficiencies or deviations in shipping programs, price lists from carriers, and the ERP system.
• Verify lead times and capacity with carriers and book shipments according to customer preferences. You would also ensure that customers receive invoices on the same day as goods are invoiced.
• Collaborate with team members, consult with other departments, and follow up on customer service matters.
• Manage the joint shipping inbox, organize packing slips, monitor open orders ready for dispatch and update consignment numbers in our ERP system daily.
• Complete necessary documents for shipments, including customs declarations if required, and arranging return shipments.

The skills and experience you need:
We are looking for someone who:

• Has a high school diploma and has completion of Incoterms certificate.
• Has a customer-centric mindset and ability to acquire knowledge of Terms & Conditions and has a good understanding of geography.
• Has high proficiency in English language; knowledge of foreign languages is considered an asset.
• Has competence in using tools, systems, and solutions utilized in the department, including various data tools. 
• Is structured, solution-oriented, proactive, and able to take initiative, as well as work independently.
• Has also a positive attitude and is a strong team player.

Ideally you would have education in logistics/shipping and experience in customer service/shipping.

What we offer:
We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:  

• The opportunity to grow your skills in a versatile way.
• The opportunity to develop your career in a respected global group.
• Motivated and encouraging team around you.
• Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills. 
• A competitive salary and incentive schemes.
• Flexible working hours
• 5 weeks of vacation
• Health and wellness allowance
• Subsidized Lunch 
• Insurances
• Pension, with range of different opportunities
• Reimbursement for chiropractor/physiotherapist treatments
• Company cabins
• Free training room
• Agreement with Bilia
• Agreement with Wurth
• Collective bargain agreement

We review applications regularly, so don’t wait:
We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply, no later than the 24th of May 2024. To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the recruitment process, please email Alexandra Kymäläinen, Talent Acquisition Business Partner, at alexandra.kymalainen@assaabloy.com.

Let’s create a safer and more open world - together! 

To find out more about us, visit www.assaabloy.com