Group CRM Solutions Architect

Are you looking to take the next step on your journey? Do you want to be part of an international family whose vision is “To make their services smarter, more effective, and more personal every day”? If yes, then you could be our next investment! At Azets, you're in control of your career and with our support this will make us even stronger, together.  

Azets is an award-winning leading firm of Accountants and Business Advisers operating across the UK and Europe. We are a family of over 8,000 employees and work across more than 150 offices. We have seen great growth in recent years which has made us the 9th largest accountancy firm in the UK and a Nordic market leader. 

As a result of this growth, we are now looking to invest in our skills set even further and are hiring a Group CRM Solutions Architect. They are responsible for designing, implementing, and optimizing CRM solutions that meet the organization's business needs and objectives. They work closely with the Group Heads of CRM and other key stakeholders, including the different IT teams to understand requirements and translate them into solutions aligned with the CRM strategy.  

Key Responsibilities:

• Design & Architect: Lead design and architecture of CRM solutions, including data, workflows, UI, integrations, and scalability 
• Lead & Analyse: Gather requirements, analyse business needs, and propose solutions 
• Technical Leader: Guide and lead internal and external development teams 
• Integrate & Manage: Define and oversee CRM integrations with other systems 
• Plan & Release: Collaborate on defining, planning, and executing CRM releases 
• Optimize & Secure: Monitor performance, optimize efficiency, and ensure security compliance 
• Innovate & Improve: Stay current on trends to identify opportunities for improvement 

The ideal candidate will have some of the following qualifications:

• CRM platform knowledge (Salesforce, Dynamics 365, SuperOffice, HubSpot) 
• System integration and API development experience 
• Data modelling for CRM optimization 
• Business process analysis and customer journey mapping 
• Project management with CRM implementations 
• Excellent communication (written & verbal) for technical & non-technical audiences
• Strong problem-solving and stakeholder management 

What’s in it for you?

• Good and social work environment 
• Opportunity for flexible working hours and home office 
• A wide range of challenges in a solid company in growth 
• Competitive conditions 
• Employee Benefits Portal 
• Extensive Learning & Development Opportunities – Continuous development and support not only for your professional qualifications but also for your personal goals and aspirations, so we can grow together

This position will report to the Group Head of Growth Operations & Commercial Systems. 

The position will be based in Oslo, Skien or Moss. Some travel activities must be expected in certain periods. Applications will be considered on a rolling basis. 

For questions about the position, please contact Elie Karam, Group Head of Growth Operations & Commercial Systems, 41 29 26 26. 

We do not want to be contacted by recruitment agencies.

At Azets we believe that the power of diversity is part of our success, and we know that the best solutions arise when different experiences and perspectives meet. Equality and respect are an important part of our everyday working life, and we are proud to have an inclusive community where everyone can be themselves. Regardless of your background, nationality, age, gender, orientation, or disability, you are welcome to apply for positions with us!