Do you want to work for the market leader in Maritime Satellite Communications?

Arbeidsgiver: Marlink AS
Stillingstittel: Support Engineer
Frist: Søkere vurderes fortløpende
Ansettelsesform: Fast

You will be a part of a team who will ensure our customers receive the world class support of our managed maritime services. If you have a technical interest and enjoy helping clients, this could be a unique opportunity. We think it is important that you have analytical skills so you can troubleshoot effectively and that you like to interact with people. We will consider new graduates as applicants. We have options for accommodation when commuting. The support team works mainly with VSAT/GEO solutions, as well as LEO services (Starlink & OneWeb).

Main Tasks & Responsibilities

Provide technical support on Maritime satellite communication solutions based on events from monitoring systems or faults reported by customers
Create and process requests from customers
Monitor the Marlink VSAT platforms and networks
Contribute to continuous improvement of support and troubleshooting processes and procedures
Work in a 24/7 shift rotation in the Maritime Network Operations Center at Eik Teleport, (close to Moi, Lund Kommune)

Qualifications and experience

Experience from technical work, good general IT knowledge and knowledge of IP, Networking & Routing.
Experience from a customer service role/setting is preferred.
Technical education at bachelor level. Relevant experience may compensate for lack of formal education
Excellent written and verbal English language skills
Driver’s License

Interpersonal Skills

Structured and systematic
Customer oriented
Team player with ability to develop and enhance strong relationships
Can take appropriate decision making when required

What we can offer

A dynamic high-octane, high-technology position with the world leader in Maritime VSAT
An interesting job in an exciting, international, and challenging environment
Attractive compensation package
Marlink Training Academy for professional and personal development
Options for accommodation when commuting
Company cabin for use by employees

Om arbeidsgiveren

Marlink is the pioneer of business-critical communication solutions for customers operating in remote environments. Marlink, Telemar and other sister-companies has created a Group dedicated to providing the maritime industry with an integrated offering of broadband communications, digital solutions, bridge electronics, and on-board and remote maintenance.

Nettverk

Sektor

Privat

Sted

Kjørmoveien 180, 4462 Hovsherad

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