Data Analyst

Would you like to turbo-charge the way businesses engage with their customers? Now you have the possibility to join Norwegian and Strawberry, renowned pioneers in the airline and hotel industries, and become part of a brand-new company that will craft the most exceptional loyalty proposition in the Nordic region.

The new venture will consist of a team that aim to bring passion and drive. Our dynamic and fast-paced work environment will provide ample opportunities to innovate, cultivate growth, and shape this innovative tech startup. At the core of our values is the belief that by bringing passion, pushing forward, and demonstrating genuine care and consistency, we can exceed expectations and shape new and valuable relationships between people and brands for our customers. To succeed, we must challenge old rules with new ideas.

As we embark on our journey, we are looking for a Data Analyst with a collaborative and entrepreneurial mindset for our headquarters centrally located in Oslo.

Data Analyst

We are looking for a data analyst to help us deepen our understanding of member and learn what matters to them so that we can deliver excellent loyalty for our partners. You’ll be highly inquisitive, and you’ll love using data and technology to reveal actionable insights that drive unique customer experiences.

If you are looking for a dynamic and innovative environment working in a high-energy team, this is the perfect opportunity for you.

Responsibilities:

• Deliver analytical projects that support customer engagement and growth strategies, for example how to target existing customers and prospects.
• Analyse customer data to help partners understand their customers’ behaviors. and preferences so they know how to communicate with them effectively and design offers that they find appealing and relevant, for example: enriched customer profiles, behavioral segmentations, and predictive models.
• Develop and maintain program KPIs and data visualizations to enable partners and other stakeholders to track program performance.
• Enable Partners to quantify program ROI and ensure that the best methods and data are being used to support this.
• Work with internal marketing, CRM and partner team to build testing strategies and segmentation approaches.
• Provide insight to functions across the business to help them improve decision-making processes and planning.
• Support ad-hoc analysis requests.

Required experience and qualifications:

• Degree qualified in a quantitative subject, e.g. Data Science, Mathematics, Statistics, Physics.
• Excellent analytical skills, you have experience of using statistical/data science techniques
• Extensive experience using data analysis tools such as SQL, Python, and R
• Experience using data visualization tools such as Power BI, Tableau or Google Data Studio.
• Experience of building customer segmentations, propensity models and applying other customer analysis techniques.
• Experience building audiences for B2C marketing and loyalty campaigns, and measuring their effectiveness.
• Able to present insights from complex data clearly and concisely to all stakeholders.
• A critical eye – you’re able to maintain quality throughout your work.
• Experience of multi-variate testing is desirable, but not essential.
• Experience of travel and/or retail loyalty programs is desirable, but not essential.
• Speak and write fluently in Norwegian and English.
• Experience working cross-functionally within teams.
• Experience working for a multi-market company.
• The ideal candidate will be an ambitious, driven, and collaborative individual who thrives in a fast-paced environment and will push us to do even greater things together.

Personal attributes:

• Solution-oriented, improvement mindset, analytical and structured.
• Proactive and takes ownership of role and responsibilities.
• Collaboration skills. Team player, focused on team goals, and sharing best practice.
• Able to embrace change and to have an improvement mindset.
• Time management skills; accustomed to meeting deadlines and ability to work under pressure.
• Self-reliant and self-motivated; ability to work independently and in teams.

What will you get from working with us?

• Varied responsibilities and challenging tasks in a start-up environment.
• Competitive terms of employment and good benefit schemes.
• Collaborative and supportive work environment, where we are all motivated, engaged and committed in driving the company to exceed expectations.
  

Hiring process:

Ideally, we are looking for someone to join as soon as possible, however, finding the right mix of dedicated employees to the company is at the core of all decisions in the hiring processes.

If you want to apply for this role, please do so by attaching your CV & application, and link to a detailed LinkedIn profile.

We will review applications and call for interviews on a continuous basis.