Due Diligence Specialist

As Due Diligence specialist you have a critical role in helping Santander Consumer Bank to truly know its customers and the risks it is exposed to at any given moment. Santander recognizes its responsibility to prevent AML & Fraud activities in order to protect its shareholders, customers, partners, employees, and reputation. Key to making this happen is a Due Diligence Specialist.

As Due Diligence Specialist you report to the Fraud & Due Diligence Team Leader and will closely collaborate with business units involved in execution of customer on-boarding and off-boarding, to ensure it is done according to the regulatory standards and in line with internal rules and procedures.

The main responsibility as a Due Diligence Specialist is assisting on all questions related onboarding of customers and partners, to ensure continuous review of customers and the ongoing due diligence of existing customer and partner portfolios. This needs to be performed according to the regulatory standards and defined internal policies.

The role requires to support in training of the first line staff and providing input and feedback for Operations and Commercial teams.

A Due Diligence specialist will perform extended analysis and provide recommendations on customers and partners flagged by AMLO and the specialist will have customer contact.

Areas of responsibility

• Periodic updating of customer records, through information gathering and control.
• Extensive cooperation with key stakeholders
• Written customer contact and gathering of customer information for further follow-up, with focus on KYC and Ongoing Customer Due Diligence
• Assess the information obtained and carry out further investigations
• Provide high-quality EDD (enhanced customer measures)/high-quality OEDD (ongoing enhanced customer measures) analyses to private and corporate customers and customers with political exposure (PEP) or high risk related to corrupt acts (RCA)
• Analyse relevant information for risk-based decision-making to meet regulatory requirements
• Participate in test and analysis when developing KYC systems/solutions
• Contribute to better internal routines
• Participate in relevant measures/projects for continuous improvement of processes and routines within AML/KYC

• General interest in data and documentation control, and operational flow and control processes

• Enjoy a high-tempo and varied workday working with customers

• Enjoys tracking tasks queues and reporting of outcomes from client engagements

• Pleasant, calm, and optimistic personality in both internal and external communication

• Professional communication in both written and spoken English and fluent in Norwegian

• Ability to quickly, accurately and completely combine information from several sources into a clear and coherent written understanding of our customers

• Knowledge of country specific AML laws and regulations is an advantage

Experience

• Experience with Customer Due Diligence lifecycle operations is an advantage.

• Experience with bank operations related to consumer credit is an advantage.

Education

You have a Bachelor's degree or Higher education in Economics, Business Administration, Law, or any other related field. Relevant experience can compensate for missing degree

We offer

• A corporate culture that is professional and dynamic, yet informal

• An excellent team with highly competent, dedicated, and friendly co-workers

• A salary and compensation package that match your competence

We are conducting ongoing interviews and the job ad will be closed when the right candidates are selected.

For more information about the position, contact the hiring manager – Roar Aunaas, Fraud & Due Diligence Team Leader.

We are a Nordic bank with more than 1,200 colleagues in Sweden, Norway, Denmark and Finland, and proud to be part of Banco Santander, one of the largest banks in the world with a solid history going back more than 160 years.
Our purpose is to help people and businesses prosper and we aim to be the best retail and commercial bank, earning the lasting loyalty of our people, customers, shareholders and communities - through simple, personal and fair banking.
In our organization we foster and value an engaged, challenging and passionate environment that provides opportunities for personal and professional growth. We operate in an ever changing environment, and believe the key to success is innovative involvement, a playful approach to active learning and continuous improvement in our daily work.
We are firmly committed to being a responsible bank in the way we operate, our culture, caring for our environment and giving back to society. Banco Santander is recognized as the most sustainable bank in the world following the publication of the Dow Jones Sustainability Index (DJSI) for 2019.
Read more about responsible banking on our global webpages.
Santander Consumer Bank is one of the largest Nordic banks providing loans and credits, credit cards, deposits and insurance to private customers.
To learn more about Santander in the Nordics, please visit our local webpages
https://www.santanderconsumer.no/
https://www.santanderconsumer.se/om-oss/
https://santanderconsumer.dk/om-os/
https://www.santanderconsumer.fi/