Senior Claims Handler - Marine & Offshore Energy

Do you have passion for building enduring client relationships and delivering tailored solutions to all your customers? Is teamwork important to you in an environment where colleagues can share, and bounce ideas off each other? Then our Marine & Offshore Energy Team might be the right place for you!

Our Marine & Energy team in Norway is based in Oslo and Bergen serving Norwegian and international Shipping and Oil & Gas clients. Our portfolio of clients is expanding rapidly and therefore we are strengthening our team and are looking for an additional Broker to join our team in either Oslo or Bergen.

The role

Join us as a Senior Claims Handler for our Marine & Offshore Energy portfolio. You will need a strong work ethic, forward-thinking attitude, and excellent relationship-building skills with clients and insurers. This market-facing role is based mainly in Norway, with exposure to our international marine insurance sector. Your professional competence, particularly in H&M/LoH claims under Nordic conditions and familiarity with standard wordings and P&I Club procedures, is crucial to success in this role.

Key responsibilities

• Assist vessel owners and shipping companies in handling casualties.
• Collaborate with owners to prepare and present claims information.
• Maintain regular dialogue with insurers for timely compensation settlements.
• Provide expertise to brokers and clients on policy wording matters.
• Manage claims log and filings in coordination with the claims and accounts teams.

About you

• Higher relevant education.
• A technical / logistical background from the shipping industry.
• Marine insurance industry experience, including claims handling.
• Proficiency in written and spoken English and Norwegian.
• Familiarity with MS Office and proprietary production systems.
• Service-oriented and detail-focused.
• Commercially savvy and skilled professional.
• Able to work independently and in a team setting.

We offer

Our working environment has a positive spirit and an informal tone. We work on a set of values based on openness, mutual respect, and integrity. We offer an attractive workplace with flexible working conditions and opportunity for further development.