Spare Part & Customer Service Coordinator

We are experiencing a positive development in the market and looking for a new team member who communicate in a clear, precise, and structured way and build a useful network of contacts and relationships. You are able to work with multinational teams and departments around the globe. You`re also a team player who share knowledge, experience and support others. Customer oriented, hands-on mentality, and focused and persistent to predefined targets and KPI out of the box thinker.

General tasks:

• Prepare spare part quotations based on customer inquiries 
• Confirm and process customer spare part orders
• Support Project Managers and Technical Support to identify spare parts
• Ensure all required data is provided and accurate before processing
• Keep customer updated on ongoing/pending inquiries and orders
• Provide tailor-made logistics solutions to customers based on end destination requirements. 
• Ensure that spare part opportunities are followed up before quote expiry
• Coordination and co-operation with technical departments, sales, supply chain, warehouse and logistics. 
• Pro-actively look and propose improved ways of working

Qualifications:

• Technical education/background is an advantage, but not a requirement
• Product knowledge and relevant experience will be weighed positively
• Experience with customer contact
• Good knowledge of ERP ‘Jeeves’ system will be an advantage but not a requirement
• Strong interpersonal, communication and language skills (minimum Norwegian and English)

Workplace will be our modern facility at Husøy. The position reports to SVP Rental & Services.

Please submit your CV/application in English.