Head of Operations
Telenor Infra AS
- Ansettelsesform Fast
Head of Operations - Telenor Infra
The tower industry in Norway and Europe is developing rapidly. Telenor Infra is the Nordic region's largest tower company and we are expanding. Therefore, we are strengthening our organisation with more skilled colleagues that share our passion for critical and sustainable infrastructure.
About Telenor Infra AS
Telenor Infra is part of Telenor Nordic Towers. Infra consists of 130 highly engaged and skilled employees who develop and build infrastructure for the future, while at the same time operate a vast infrastructure throughout Norway. Although we are a young company, we have industry-leading knowledge of telecom infrastructure. We are an important partner for our customers in the rollout of 5G, with the ambition to jointly deliver the world's best 5G network to end customers. For us, this means ensuring that Telenor Infra always works efficiently and smartly, and with a dynamic structure so that we can focus on optimizing and modernizing operations.
Head of Operations
As Head of Operations, you have the responsibility to always ensure high availability for all sites and for all customers. We believe that strong and reliable operations are key value for our customers. One of our key strategic ambitions is to develop a best-in-class operations. As our Head of Operations, you will lead and drive the processes for Telenor Infra to maximize the life span and profitability of the assets, while introducing modern operational practices and minimizing technical debt.
The position reports directly to the CEO of Telenor Infra. As part of the management team of Telenor Infra, the position is responsible for representing operations and operational issues. The position will highlight issues that create most value and make Infra a more sustainable and profitable operation.
Role and responsibilities
In line with customer, regulatory and security requirements you will be responsible for all Telenor Infra site operations in the portfolio. You will coordinate with relevant engineering teams to ensure 3rd line support. You will actively follow up on incidents and problems from the NOC as needed. The role will work with NOC, as well as with incident data, to identify trends and provide solutions in support of the core subject areas of mast & towers, energy & cooling as well as buildings. You will drive operational improvements and recommend changes to processes, fault handling routines as well as reporting. The unit also has the responsibility for service level management and admission control of our sites.
You will handle the following tasks:
Regular follow-up and cooperation with the Operations center
3rd line support
Incident and problem management
Maintenance and operation of sites
Performance reporting and development from our operations partners
Contribution to sustainability initiatives e.g. energy efficiency, supply chain robustness
Facility management audits and access control
Fire protection, internal control electro and HMS
Trending and data analysis; error, usage and consumption
QA management
Maintenance and service of all real estates owned by Telenor Infra
Preferred qualifications
Engineering background
Leadership experience
Understand the importance of customers and our dedication to provide quality and continuous improvement
Excellent communication skills, with the ability to present and express at management forums internally as well as externally
Team-worker with the ability to share knowledge and experience across the company and between companies
Flexible with high work-load capacity and the ability to multitask while ensuring that targets are reached
Able to drive processes forward, enthuse and motivate co-workers
Ability to travel when situation requires
Note! For this position you need to have a Security Clearance Confidential (C), or higher
Other information:
Contact persons: Madeleine Lundquist, Senior Recruitment Business Partner, tel 919 28 192 or Christina Endresen, CEO Telenor Infra, tel 934 80 356
Last day of application: 10.10.2022. We will continuously read applications and invite candidates for interviews, so we recommend you to send in your application as soon as possible
Workplace: Fornebu
- Sektor: Privat
- Sted: Fornebu, 1360 Fornebu
- Bransje: Eiendom, Telekommunikasjon
- Stillingsfunksjon: Ingeniør, Ledelse, Teknisk personell
Nøkkelord
Operations, Eiendom, Real Estates, Infrastruktur, 5G
- FINN-kode 273266206
- Sist endret