We are looking for a Sales Administrator to join our team

We are searching for a new employee to join our Commercial department in a permanent position as a Sales Administrator. This is a newly created position. The employee will contribute to enhance our customer satisfaction and serve as a hub between the the Commercial, Production, and Logistics department.

Main responsibility

• The process from quote to cash for Gentian’s leads and customers
•  Maintain the customer information in SAP
•  Lead the communication with the customer’s procurement department regarding orders and invoices, ensuring customer satisfaction
•  Provide quotes to customers and leads with support from Product Managers
•  Validate sales orders
•  Ensure that customers receive their orders on time
•  Ensure that customer invoices are paid
•  Close co-operation and alignment with process stakeholders in marketing, logistics, operations, finance and admin for a smooth overall process
•  Contribute to sales and product forecasts
•  Sales reporting, contract compliance, analysis and trending
•  Assist with customer complaints
•  Maintain price lists and pricing process
•  Assist in the planning and prioritization of the activities within the assigned tasks.

Qualificataions

Formal Education and experience

• High School graduate, High School with business focus is an asset
• Minimum 5 years of experience handling sales orders and related activities
• Experience with direct customer interaction
• Experience with CRM and ERP systems

Additional skills & competencies

• Quality system experience
• Excellent oral and written communication skills in Norwegian and English.
• Skilled in IT-tools, especially Excel, Word, CRM and ERP systems
• Proactive, structured, with focus on data accuracy
• Customer oriented
• Analytical mindset

What we can offer

A newly created role in a growing listed company

The opportunity to influence and develop the position in step with the company

Good working environment in newly refurbished premises

International environment and in a knowledge-intensive company

Competitive conditions

The opportunity to work in a technology-focused growth company within the Life Science sector