Cluster Food& Beverage Manager

Cluster Food& Beverage Manager

Cluster Food & Beverage Manager

Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Cluster Food & Beverage Manager, who will be overall responsible for the Food & Beverage operations as well as the Meeting & Events operations at Radisson Blu Royal Garden Hotel, Trondheim and Radisson Blu Hotel Trondheim Airport.

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

Our F&B and M&E Service Teams are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests.

As Cluster Food & Beverage Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested? Then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Cluster Food & Beverage Manager:

• Ensure the smooth running of the F&B departments and M&E operations, where all aspects of the guest service experience are delivered to the highest levels
• Ensure general compliance with M&E guest order specifications by working closely with the Meeting & Events Manager, team and kitchen
• Work proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Develop and implements plans where both properties F&B and M&E initiatives & hotel targets are achieved
• Lead and manage the F&B and M&E service teams, fostering a culture of growth, development and performance within the department
• Prepare and be responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Build and maintain effective working relationships with all key stakeholders
• Establish and deliver effective programmes that advance service standards, profitability and cost control
• Ensure adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Cluster Food & Beverage Manager:

• Proven experience in F&B service and/or M&E operations with strong problem-solving capabilities
• Experience with leading a team - a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Business driven and commercially aware
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms – experience with EMMA is beneficial
• Strong communication skills
• Fluent in English and knowledge of a Scandinavian language is beneficial

What We Offer Our Cluster Food & Beverage Manager

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Becoming a part of the #4 Best Employer in the Travel & Leisure industry globally, ranked by Forbes in 2021
• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• A workplace covered by collective agreement
• Special prices for employees at our own restaurants
• An international workplace with colleagues and guests from all over the world
• Employee canteen with homemade food   

The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels. 

Become part of the world of Moment Makers, we are looking forward to getting to know you!

We look forward to receiving your resume!