Central position in a modern tourism company
- Arbeidsgiver
- Brim Explorer
- Stillingstittel
- Marketing & back-office coordinator
- Frist
- 20.01.2022
- Ansettelsesform
- Fast
Marketing & back-office coordinator (NO/EN)
Brim Explorer is a modern tourism company trying to show sustainable tourism is possible. We are a small international team spread over Tromsø, Oslo & Lofoten. We are driven by excellence and have an informal hard working atmosphere. Working in the tourism industry brings many benefits, but requires flexibility and no 9-5 mentality.
We are an ambitious young company in strong growth and looking to strengthen our team with a marketing expert & customer service coordinator.
As a marketing specialist you will
• Create & execute a B2C marketing plan.
• Create opportunities both national and internationally to grow our brand
• SEO & SEA
• Maintain Social Media organically & through paid ads, influencer marketing & UGC
• Increase our reach with Influencer marketing
• Maintain website and copywriting on 3rd party websites where we sell our products
• Email marketing
• Design, produce and distribute physical marketing
As a customer service & booking coordinator you will
• Be part of a shift team to cover phone, email and other channels for customer service
• Manage reservations, refunds, cancellation, etc
• Communicate with the ships & crews on day to day operation
As a person you
• Enjoy taking ownership and responsibility for projects
• Like to be part of decision making process and have an impact on the business
• Are passionate about social media & marketing
• Are curious about tourism & delivering a premium customer service experience
• Are a team player, focused on accomplishing common goals
• Are forward-thinking and eye for detail
• Have the drive and commitment to work in a dynamic environment & young team
• Have a growth mindset and willingness to learn new things
• Are organized, positive, solution-oriented, and service-minded
• Identify with our values: Innovative, Responsible, Passionate, and Caring
Experience
• 1-3 years experience with SoMe & digital marketing
• Experience in a customer service role
• Experience in tourism industry is preferred, not a must
• Fluent English written & spoken. Norwegian is a plus
Benefits
• Work in growing, modern & innovative company
• Flexible &remote work possible
• Travel for work
• Competitive salary
Om arbeidsgiveren
Navnet vårt ‘Brim' kommer av det norrøne utrykket for ‘brytende bølge’ og beskriver vårt mål: Å være bølgebrytende innen reiselivet og endre måten vi opplever havet på.
I dag er vi ca 25 ansatte, hvorav 20 fulltid, som jobber med guiding, vertskap, skipsføring, logistikk, båtbygging, vedlikehold, salg og kundekontakt.
Vi søker mannskap som ønsker å skape den gode Brim-opplevelsen og være en aktiv deltaker i selskapets utvikling i Tromsø, Lofoten, Oslo og på Svalbard.
Hva gjør vi?
- Vi skaper opplevelser til havs der nærhet og respekt for natur og dyreliv står i fokus.
- Vi bygger fremtidens hybridelektriske og elektrisk skip.
- Vi ønsker at våre gjester skal bli ambassadører for havet.
- Sektor
- Privat
- Sted
- Kristian Augusts gate, 0164 Oslo
- Bransje
- Reise og turisme
- Stillingsfunksjon
- Kundeservice,
- Markedsfører
