IT Engineer - Customer Experience team

IT Engineer - Customer Experience team

Are you looking for a dynamic, challenging and rewarding career in Information- and collaboration platforms? Join one of the most exciting, fast growing and international technology companies in our mission to make the digital workspace a safer place.

Our Customer Experience team delivers third line support to our customers. We focus on delivering reliable, efficient, and high-quality solutions and services, customized to each customer’s individual needs and demands.

As our new IT Engineer, you will be responsible for handling tickets related to Microsoft SSCM, Office 365 and more while continuously identifying and recommending process improvement. Our goal is to deliver stable operations to our customers, and you will take on a variety of tasks ranging from general requests, incident handling, change requests and events.

We are shaping the digital future of Oil and Gas, Renewables and Ocean Industries – and we want you to join our journey!

Who you are:

• You are solution oriented and have excellent problem-solving skills
• You are passionate about continuous improvement
• You are data-driven and convert insights to improvements
• You are an eager learner with a curious mind
• You are service minded with focus on end user experience
• You are reliable and ensure compliance with security standards
• You are a team player

Qualifications:

• We believe that our new IT Engineer, identify with the following qualifications:
• Hands-on experience supporting Microsoft SCCM, and Office 365
• Minimum 2 years of relevant experience
• Higher education in IT, software engineering or computer science

However, we’re well aware that the competence we’re looking for is not a textbook answer. At Cegal we encourage challenging the existing and we’re always open to discuss new ideas. Have we missed something? Challenge us!

Are you a Cegalian?

Our people and culture are the cornerstone of our company. We continuously seek to attract people who share our company values: inventive, courageous, passionate and balanced. Our workplace culture empowers people, embraces inclusivity and encourages new ways of thinking.

We believe diversity develops a creative and innovative working environment. Our people represent different races, cultures and backgrounds. But what they all have in common is drive, passion and engagement. These are the defining qualities of a Cegalian.

If you share our belief that these are the characteristics of a great work environment - you are a true Cegalian too.

Why Cegal?

• Exciting and challenging tasks
• Innovative and agile work environment
• International and diverse teams
• Career and growth opportunities
• Competitive salary and benefits

While all the above are great reasons as to why you would explore new opportunities, they don’t cover why exactly you should explore these opportunities at Cegal. The reason employee satisfaction is so high, is our unique company culture.

At Cegal we recognize that work is about more than a competitive salary and career opportunities. It’s also about connecting people, building relationships and creating purpose.

That’s why our employees are engaged in our humanitarian organization in local communities, our network of women in tech and our numerous social clubs. Whether you’re into golfing, climbing or wine tasting – you'll find Cegalians who share your passion.

Finally, we recognize the importance of work-life balance - because life is about more than work! At Cegal we value flexibility and we facilitate ways of working that fits each unique employee.

Does this opportunity trigger your curiosity?

Send us an application! We can’t wait to hear from you and explore a common future.

About the hiring process:

We evaluate applications as we receive them and will interview candidates continuously to ensure that the process runs smoothly and efficiently for both you and us. Based on the Covid-19 pandemic, we will run the interviews both online and/or in one of our offices, with all necessary transmission prevention measures well taken care of.

Location: Stavanger

Questions?

Please contact:

Manager Customer Experience: Paul Brandvold
+47 455 16 791

Recruiting specialist: Frank-Arild Normanseth
+47 90 51 52 39

This is a direct Company recruitment. We will not accept applications or candidates via employment agencies. As a candidate you will need to have a valid working visa for Norway/Schengen. Cegal does not sponsor visas.