Backoffice Support

Are you fluent in english and have experience from admin support?

On behalf of our customer, we are looking for people to forfill two possisions within admin support and sales support.
They need one person for a short term assignment (3-4 months) and 1 person for a long-term possision


Tasks:
 

• Raise M&S/New Sale invoices on time with relevant supporting management information ensuring that invoices meet the quality requirements with clients
• Respond to resolvers challenges to invoices from clients and chase late payments with the support from the Norwegian and UK finance team as well as report exeptions.
• Develop knowledge of the companys Digital solutions offerings and provide a level of diagnostic support and service provision
• invoicing annually renewable contracts on time
• Dealing with telephone and email enquiries
• Ad hoc support and administrative activities as required
• Dispatch of invoices and licenses within agreed timeframes
• Timely follow up with customers for payment of outstanding invoices
• Issue accurate quotes for renewable contracts on time
• Compliance with company license proceses and effective license agreement with client
• Working with salesforce Software, Support Teams to manage cases individually through completion

Qualifications:

•  Preferable invoiceing experience, perhaps including Oracle and similar systems
• Contract process experience is preferred
• Proficient in the use of Microsoft Office applications including Word, Excel, Access or equvalent packages
• Familiatry with processes with Business finance
• Excellent communication skills including a first-rate telephone manner and ability to write clear and concise communication
• Analytical approach to problem solving
• Ability to remain calm and systematic under pressure
• Team working- Collaborates effectively across internal teams to achieve swift and coordinated delivery of results
• Strong customer focus
• Service minded, cooperative, a team player with excellent positive attitude

Personal qualifications:

• Good analytical skills and an eagerness to understand the business
• Commercial and solution- oriented mindset and a pragmatic approach
• Excellent communication and international skills including written and spoken English. work experiense from USA is a huge bonus
• Ability to work independently and proatively, and to deliver on time, consistent high quality work
• Positive, team solution orientated attitude
• Quick learner
• Able to implement new solutions into work flow quickly
• Consistent high level accuracy with processes and amount of work performed 

If this is something for you? Please apply and register on www.randstad.no



Any questions?

Please contact:
Caia Wam Hansen, Senior Consultant
+47 400 21 424
 

Looking forward to hear from you!