Bli med på laget til en internasjonal markedsleder!

Arbeidsgiver
Lindorff
Stillingstittel
Front Office Advisor, Rådgiver: Norsktalende, Malaga
Frist
27.10.2021
Ansettelsesform
Fast
Bli kjent med Lindorff AS

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.

We are currently seeking a motivated and customer-oriented Service Advisor to join our team in Fuengirola (Malaga) and begin an exciting career within a newly established contact center. In this customer-focused role, you will be responsible for providing a top-quality Customer Service experience. You will work on behalf of our clients and customers across multiple different industries, which will give you a wide variety in your day-to-day work life

As a Front office Service advisor, you will:

  • Be at the forefront of the business, handling multiple channels inbound/outbound interactions to support customers located in Norway.
  • Establish positive engagement with the customers, build strong relationships and demonstrate fair treatment guided by Intrum's values.
  • Conduct affordability assessments to fully understand each customer's financial situation and, where appropriate, set up reasonable payment plans with clear timescales.
  • Maintain system notes, ensuring records of calls are entirely accurate, professional, and a true reflection of the conversation
  • Reflect our clients in a positive and professional manner 
  • Thrive to achieve business targets and meet individual and team KPIs. 

We are looking for candidates that demonstrate:

  • Native level in Norwegian and English (C2 level) both spoken & written.
  • Additional Scandinavian languages are considered an advantage. 
  • Customer support experience will be considered as an advantage but is not a requirement
  • Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base.
  • Strong numeracy skills, efficient planning, and organizational setup in a fast-paced work capacity environment.
  • Ability to learn and adaptable to different situations.
  • Service-oriented, analytical problem-solving, solution-driven mindset.
  • Patience, resilience, and calmness in all situations.
  • Customer-oriented with great listening and negotiation skills. 
  • Ability to work both independently and as a team player.
  • Desire and high energy striving for excellence and quality within the business
  • Advanced computer skills.

We offer you more than a job

  • Opportunity to participate in the development of a front-running service center.
  • Professional growth and development opportunities in a diverse and international financial working environment.
  • Market-leading remuneration package including a competitive base pay (including two extra salaries per year), attractive bonus scheme, private health insurance, and ticket restaurants.
  • Permanent full-time employment contract.
  • Continuous learning program to develop your skillset and ensure your success.

Once you work for Intrum, you will soon understand that people, employees, clients, and customers, are at the heart of our business. The Intrum culture is created by our dedicated and diverse people. It's about giving and taking. Give your best and take the opportunities. It's demanding but also supportive. Friendly, but also challenging. Inclusive, but also competitive. At Intrum, we are driven by our purpose of leading the way to a sound economy and are guided in this by our values, Empathy and Ethics, Dedication, and Solutions. 

Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you! 

Om arbeidsgiveren

Du vil fort legge merke til at menneskene, både medarbeidere, kunder og sluttkunder, står i sentrum av jobben vi gjør. Vi bryr oss om medarbeiderne våre. Når du jobber i Lindorff-part of Intrum, jobber du for en bedrift som dedikerer seg til å hjelpe folk. Med mer enn 10.000 medarbeidere i 25 land, og som verdens største leverandør av kredittjenester.

Bransjen vår handler om å hjelpe andre. Hjelpe mennesker med gjeldsproblemer ut av en vanskelig situasjon. Hjelpe bedrifter med å få betalt, så de har muligheten til å vokse og ansatte flere medarbeidere. Noe som igjen skaper positive ringvirkninger i hele samfunnet. Som en del av Lindorff blir du en viktig del av denne verdikjeden. Dette bidrar til at jobben din i Lindorff får dypere mening, uansett hvilken rolle eller tittel du har.

Å jobbe for en internasjonal markedsleder?betyr mer enn at det høres bra ut. Dette betyr at du får jobbe med de beste folkene, spennende kunder, innovative løsninger og følge de høyeste etiske standardene.

Du får mulighet til å utvikle deg. I Lindorff har du mange muligheter til å utvikle deg. I en stor organisasjon er det rom for å ta neste karrieresteg, spesialisere seg eller bytte fagområde. Siden jobben vi gjør handler om å hjelpe andre – enkeltpersoner og bedrifter, bidrar jobben din i tillegg til utvikling på et personlig plan. Kort fortalt, du vil vokse gjennom å gjøre en forskjell.

Nettverk
LinkedIn
Sektor
Privat
Antall stillinger
7
Sted
Myramar Edificio de Oficinas S208, 29640 Spania
Bransje
Bank, finans og forsikring,
Økonomi og regnskap
Stillingsfunksjon
Økonomi og regnskap,
Saksbehandler,
Rådgivning

Nøkkelord

Rådgiver, finans, forsikring, konsulent, regnskap

Spørsmål om stillingen

Kontaktperson
Jessica Ascenzo Navarro
Stillingstittel
Talent Acquisition Manager, Spain
Nettverk
LinkedIn
Følg firma
291 følger dette firmaet

Myramar Edificio de Oficinas S208, 29640 Spania

Annonseinformasjon

FINN-kode 232017228
Sist endret 15. sep. 2021 14:41

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