Join NIO as a COMMUNITY OPS COMM SPECIALIST

NIO was founded in November 2014 as a global electric vehicle company. The company has over 7,000 employees working across world-class research and development, design and manufacturing centers in Shanghai, Beijing, San Jose, Munich, London and six other locations. Our mission is to shape a joyful lifestyle by offering premium smart electric vehicles and providing the best User experience. NIO was listed on the New York Stock Exchange on 12 September 2018.

On 6 May 2021, NIO took its first step overseas by officially announcing its market entry into Norway. NIO will establish a full-fledged ecosystem encompassing cars, services, digital experience,  lifestyle, as well as building a community in Norway.

We are now looking for talented colleagues to join us in this journey.

The role – Community Operations Communication Specialist

• Control the security of community platform, be responsible for the audit and internal/external distribution of user content with the goal of User satisfaction
• Participate in the development of audit and distribution process and strategy, as well as leading the team to complete the implementation according to the operation strategy
• Understand public opinion, analyse Users' demands and provide reference for operation strategy
• Understand the system products with the ability to cooperate with the system team for submission of requirements, completion of the system docking and improving the efficiency flow
• Participate in cross team cooperation and communication, sort out business processes, integrate internal/external resources and achieve cooperation goals
• Content audit to ensure that there is no illegal information in the platform
• Judge the distribution, provide timely feedback on the information released by Users as well as connect with each business interface person 
• Content filtering and editing, understanding the content needs of Users in different scenarios, real-time recommendation according to the target, quickly extract the key points, integrate the content, and support the typesetting of graphics and video

You are/possess :

• Fluent in English and Norwegian (written and spoken)
• More than 3 years community user operation experience
• Experience with editing images and videos
• Good communication and organization skills with a selfdriven force
• Data and result oriented with strong pressure resistance, readiness to accept challenges and implement them
• Flexibility with shifts

If the above resonates with you, we would love to hear from you.