Utløpt

Customer Service Coordinator Nordics & Baltics

Arbeidsgiver: Cavotec Micro-Control AS
Stillingstittel: Customer Service Coordinator Nordics & Baltics
Frist: Snarest
Ansettelsesform: Fast

Bli kjent med Cavotec Micro-Control AS

SUMMARY

Acts as the first point of contact for customer phone inquiries
Ensure all customer requests are assigned to the right person
Organizes all external and internal sales meetings for the regional sales team

Main tasks & key responsibilities

Acts as the first point of contact for all sales inquiries and ensures all Cavotec product and service requests are answered in a timely fashion (i.e. spare parts to Inside Sales, project sales to the Area Sales Manager)
Qualifies and dispatches every sales lead from various marketing lead generation activities (e.g. trade event participation, webinars, social media, and website)
Handles all administration for the Regional Sales Director
Organizes internal and external regional sales meetings, including events and fairs
Ensures out-of-region support and resources for the sub-team as needed for all sales administration
Facility manager for Sales Center
Provides and maintains all sales collateral for the team

Key internal and external interfaces

Customers
Regional Sales Director
Area Sales Managers
Regional Product Managers
Inside Sales
Sales Support Managers
Channel Sales Director

Hard skills

Outstanding phone skills
Logical thought process
Sales administration
Organization skills
Communication skills

Soft skills

Resourcefulness
Detail orientation
Structure
Interpersonal skills
Teamwork
Proactivity
Willingness to learn

Qualifications

Previous sales administration experience
Bachelor degree – recommended but not required
High energy, teamwork, and passion for driving sales
Proficient with Microsoft Word, Excel, and PowerPoint
Fluency in English

Key performance indicators

Order Intake
Conversion rate for quote to order
Quantity and quality of inquiries
Strategic Plan KPIs

Om arbeidsgiveren

Cavotec is a leading cleantech company that designs and delivers connection and electrification solutions to enable the decarbonization of ports and industrial applications. Backed by more than 40 years of experience, our systems ensure safe, efficient and sustainable operations for a wide variety of customers and applications worldwide.

Nettverk: Facebook, LinkedIn, X
Sektor: Privat
Sted: Gevinglia 112, 7517 Hell
Bransje: Elektronikk,; Industri og produksjon,; Maritim og offshore
Stillingsfunksjon: Kontor og administrasjon,; Koordinering,; Salg