Are you our new Internal IT Supporter?

Do you want to be a part of a great IT team of passionate nerds? Could you see yourself working in a company with a changing environment and lots of exciting tasks in pipeline? If so, we are looking for a motivated and pro-active Internal IT Supporter to join the IT Services team in our headquarters at Fornebu.

Who are we?

With GlobalConnect being present in both Norway, Sweden, Denmark, and Germany and with employees from many nationalities you will be working in a multi-national environment where we will make you feel welcome and be fully engaged in your successful transitioning into your new role and our company.

We are located in modern offices at Fornebu with a long list of amenities spanning our own Baristabar, modern workout facilities, coffee bar, canteen, shuffleboard, and a lot more. We offer competitive terms and a diverse workplace with a strong focus on engagement, development, and employee satisfaction.

Your key responsibilities

As our new Internal IT Supporter, you will report to our IT Servicedesk manager. You will be an important part of the company as you need to deal directly with employees who have technical problems such as trouble with their email accounts, forgotten passwords, or internal systems. You will provide support via walk-ins, support, or by remote controlling.

You will be working closely together with a helpful support team located in Denmark, Sweden, and Norway.

What are we looking for?

We are looking for a team player with a can-do attitude, a colleague who thrives in a changing environment, and who is looking for a challenge beyond the ordinary - a person who wants and is able to make an impact. More specifically we are looking for you who is:

• Open-minded and able to work together in a team simultaneously as handling issues on their own
• Thrives with taking on responsibility and new challenges
• Contributes to a good work environment
• Interested in learning new stuff and acquiring new skills
• Flexible and can act on short notice

Requirements

To prosper in the role, we believe you have the following competencies:

• 3-year work experience as an IT Supporter or similar
• Fluent communication skills in Norwegian & English
• Experience with Active Directory
• Experience with Exchange Admin Center
• Experience with Office 365
• Experience with user support
• Basic Windows OS understanding
• Basic Windows server understanding
• Basic hardware knowledge
• Experience in creating guides, documentation, etc.
• Knowledge of Streaming Services
• Eligible for Norwegian Security Clearance

Application

Start date: as soon as possible and preferably no later than 17th of June 2021.

Please send your application and CV no later than the 17th of April. We evaluate applications and invite for interviews on a continuous basis and therefore, we recommend that you apply as soon as possible. Do not hesitate to contact IT Servicedesk manager, Mikkel Pedersen at +45 5362 1922 if you have specific questions regarding the position.