Join a software-company in growth
- Banqsoft AS
- Service Manager
We are now looking for a Service Manager in Banqsoft Credit Management to our office in Sandefjord. The office is located at Fokserød, nearby E18 with approximately 65 employees.
If you are interested in being part of a fantastic team on a great journey this is the place for you.
Do you wish to:
- Be a Service Manager for our customers?
- Work in between our clients and Banqsoft?
- Ensure a high level of customer satisfaction?
- Ensure that our services are delivered to the quality agreed upon?
- Be a contact person for some of our customers and to ensure services are delivered according to agreed quality and profitability
- Work on client strategies in corporation with Key Account Manager
- Gather customer needs and possibilities as well as being the customers representative inside Banqsoft which means coordination and follow-up on activities internally and to the customer
- Execute client meetings, follow-ups and identify actions internally and towards customer
- Support the customer with planning and delivery of IT projects
- Ensure effective communication around the customer internally at Banqsoft
- Client negotiations about extensions or changes of Banqsoft´s services
To be successful in the role as Service Manager in Banqsoft, we believe that you have:
- Bachelor’s degree within relevant area
- Have at least 5 years of relevant experience
- ITIL experience is a plus
- Excellent verbal and written communication skills in English and one of the Scandinavian languages
We believe that you are a Team Player with proven track record of building good relationships. Furthermore, you are result driven, solution oriented as well as structured and have a proactive approach.
We are looking for a service minded person who can challenge customers and Banqsoft at all levels. You can and have experience of identifying and address challenges and problems in which you handle in a structured way.
Banqsoft is a leading provider of financial software solutions for asset finance companies, digital banks and credit management companies in the Nordics. We develop and manage the region's most exciting portfolio of financial systems and we do it with great enthusiasm and pride. Banqsoft has 350 employees based in Norway, Sweden, Denmark, Finland, Poland and Malaysia.
Our Credit Management solutions are widely considered the best of breed, which have set standards for credit management and collection software in the Nordics for decades. To stay up to speed among ongoing digital transformations, we are moving all collection services to the cloud to pave way for profitable business and efficient service deliveries for our customers.
|Sist endret||18. des. 2020 15:57|