Want to be a part of the digital transformation in education and learning?

We are looking for a Customer Onboarding Consultant who will safely guide our new customers through their first successful live test or exam in Inspera Assessment. 

As a Customer Onboarding Consultant you will manage small to medium sized onboarding projects for educational institutions throughout the world, ensuring that they all get the best start possible on their journey with Inspera. 

Your responsibilities will be to:

• Ensure a successful onboarding of customers to relevant Inspera Assessment services by using Inspera's standard implementation process and your abilities.
• Serve as the main point of contact between the Customer and Inspera during onboarding.
• Assist and advice customers in their efforts to implementing Inspera Assessment in their organization.
• Plan and conduct relevant training of the customer based on our train-the-trainer concept and with the support of online training resources.
• Align cross-departmental teams to deliver as promised.
• Identify and communicate customer needs to the Inspera Product and Services organizations.
• Actively participating in improving Inspera Onboarding Methodology and relevant training resources.

What we offer:

• You will be part of developing the leading EdTech-company in Europe.
• You will work with leading educational institutions from all over the world.
• You will become a valuable member of a positive and informal working environment with highly skilled colleagues - from more than 20 nationalities.
• You will work closely with all Inspera teams and departments.
• High degree of freedom and a great opportunity to influence decisions.
• Growth possibilities within Project Management and Customer Relationship Management.

To be successful as a Customer Onboarding Consultant in Inspera you should be a great communicator, be able to structure your work and be accustomed to working in teams. You should love technology and be curious about how our products are used by real users.

Maybe you are an aspiring project manager, perhaps you work in an educational institution or simply are interested in digitization.

Inspera values personal characteristics and potential, but we will also be paying attention to your: 

• English writing and speaking skills
• Experience in working with (or in) academic institutions
• Experience in managing projects
• Ability to deliver high-quality documentation paying attention to detail.

Passion, drive, energy, a sense of humor and a great attitude is always a plus. 

A relevant University degree is preferred. Fresh graduates are encouraged to apply.

Do you want to join our team as our new Customer Onboarding Consultant? Then we'd love to hear from you!

We will review applications on a continuing basis and are looking forward to receiving your application as soon as possible through our recruitment system. Please reach out to Johanne Smestad, Head of Onboarding, for more information about the job.