Operations Manager till Voi!

We are looking for an Operations Manager who wants to build his or her career in a revolutionary company and one of Europe’s hottest start-ups!

As Operations Manager, you will be working hands on with parts of our operations across all our cities in a certain market. You will report to the Senior Operations Manager and assist in setting up all the operations processes and manage the fleet of Voi vehicles. For this position, you will be based in Oslo and focusing on our operations in Norway primarily. 

If you want to work in a high-paced company, being part of a fun, good-hearted, kind, and hardworking team in our local operations, then you should definitely apply. 

SUMMARY OF THE VOIAGE

The Operations Manager is overseeing parts of the operations across all cities in a certain country, being a problem solving generalist but specialising in either Fleet Management or Fleet Optimisation & Compliance. The role combines local insights with best practices taking ownership of the local rider experience and business growth. 

ABOUT THE TEAM

The Operations Manager is part of the local operations team that is responsible for running all parts of the operations in the country, reporting into the Senior Operations Manager. 

TASKS & RESPONSIBILITIES

• Responsible for weekly execution of logistics locally, incl. deployment, collection, rebalancing and transport tasks.
• Responsible for ongoing execution of fleet optimisation processes, ensuring our fleet is achieving the highest possible utilisation, while balancing cost trade offs.
• Develop fleet management & deployment strategy with Sr Ops Manager
• Manage ongoing relationship with 3PLs or internal charging team depending on the local operational setup ensuring fleet uptime and optimal placement while minimising charging and rebalancing costs.
• Ensure that our operations are compliant with local regulations and act in agreement with the city.
• Take ownership of the fleet - minimise lost scooters through Search & Rescue processes and other local initiatives
• Partner with HQ and other local Operations teams in driving strategic initiatives contributing to improving Voi wide best practices and ways of working.
• Provide analytical horsepower to other teams locally when needed.

WHAT YOU’LL NEED

• 2+ years of proven work experience from areas within logistics, operations, finance, consulting or similar.
• Fluency in English is a requirement and local language is highly preferred and in some cases required.
• Proficiency in tools such as G-Suite and MS Office, comfortable working with and analysing large data sets. SQL and metabase skills are a plus.
• Bachelor or Master of Science within business, economics, engineering or similar

WHO YOU ARE

• Has knowledge within Operations and contributes to business and process improvements.
• Good communication skills, both written and spoken.
• Independent problem solver and self-starter taking ownership over the local rider experience and market growth.
• Analytical mindset that based in data continuously evaluates the current best practices and local insights to find potential improvements.
• Adaptable to changing circumstances in a fast-paced and dynamic environment.
• Plus to have a flair for negotiation to land Voi the best deals with our local suppliers.

THIS POSITION OFFERS

• A position where you will have room to grow in your career
• Being part of a high performing, hard working and fun team in the hottest startup in Europe and work with people around the world and build best practice for a new industry
• Being a vital part of a last mile transportation start-up, with rapid growth and global ambitions
• Great possibilities to have impact on work that make a difference!