Utløpt

Service Operations Lead

Arbeidsgiver
FotoWare
Stillingstittel
Service Operations Lead
Frist
31.10.2020
Ansettelsesform
Fast
Bli kjent med FotoWare AS

In today’s Software as a Service world, the Operations lead plays a key role in the company; to streamline the customer journey and keep a frictionless operation internal and external. The Operations Lead in FotoWare will be involved in all aspects of the Operations of FotoWare’s products and services. You will have full ownership of our services and strive towards delivering high-quality solutions to the end-user. 

 

We are looking for an agile person with a passion for SaaS Operations - someone who can achieve results together with the team. We want a person who brings relevant experience to FotoWare and has a growth mindset. The Operations Lead will report to and work closely with our CTO. 

 

If you have a passion for technology and are solution-oriented - keep reading! 

 

Responsibilities: 

  • Driving continuous improvement and align the Operations Team’s goals with FotoWare’s overall strategy 
  • Overseeing our technical transition from an on-premise software vendor to a Software as a Service Provider, by creating, maintaining, and automating operations procedures, monitoring, and hosting of our Managed Services 
  • Manage and control the cost of IT Operations and Hosting Services on the Microsoft Azure Platform 
  • Implement and maintain the Company’s Security and Privacy policies together with our DevOps Engineer 
  • Assist the Development Team in the configuration and maintenance of IaaS and PaaS components 
  • Ensuring customer satisfaction by securing a high uptime and quality of Service 
  • Taking ownership and identifying suggestions to best solve challenges 
  • Write and maintain technical documentation for infrastructure, solutions, and services, including bespoke and third-party components 
  • Assist the Support Team in their work when support incidents are escalated 


Personal Qualities 

You... 

  • Are curious about new technology and how it can benefit our customers 
  • Have drive and commitment to work in a highly dynamic environment 
  • Are a team player and enjoys achieving results together 
  • Work well independently and take responsibility and ownership 
  • You have a sense of urgency and are solution-oriented 
  • Have a growth mindset and willingness to learn new thing 


You're positive, easy-going and service-minded, and identifies with our values: Responsible, Caring, Innovative, Passionate 


Requirements: 

  • More than 3-5 years of relevant working experience 
  • Relevant Education or real-world experience to match 
  • Solid understanding of software architecture and technologies 
  • Experience with software operations and/or software delivery 
  • Experience with the Microsoft Azure platform and services 
  • English in speech and writing is a requirement?as we are an international company with customers and partners all over the world 


FotoWare offers you: 

  • A central position in an international environment filled with possibilities for personal and professional growth 
  • A culture of social interactions and sharing in an innovative work environment 
  • Access to learning resources, training, and courses 
  • Opportunities for employee input and inclusion 
  • A workplace that values flexible workstyles, workhours, and diversity 
  • A company with more than 20 years’ experience in software innovation 
  • We encourage a culture of integrity, collaboration, and curiosity 


Are you ready to be part of the team that makes great software for customers all over the world? We would like to hear from you! 

 

 

Please send your application and CV in either English or Norwegian as soon as possible and at the latest?31st of March 2020. 

 

 

For more information about FotoWare visit: www.fotoware.com and www.fotoware.com/blog. 

 

Social Profiles: Facebook: @FotoWare, Twitter: @fotoware, and LinkedIn FotoWare. 

Om arbeidsgiveren

FotoWare makes innovative Digital Asset Management (DAM) solutions to customers all over the world. Our mission is to empower people and organizations to do more with their content. Naturally, our employees are the key contributors to reaching our strategic goals, and they have a large impact on the future of FotoWare.

Nettverk
Facebook, LinkedIn, X
Sektor
Privat
Sted
Bryggegate 7, 0250 Oslo
Bransje
IT - programvare
Stillingsfunksjon
IT drift og vedlikehold / Drift/Operations

Nøkkelord

manager, it, saas, azure, it-tjenester

Spørsmål om stillingen

Kontaktperson
Arna Storm
Følg firma
109 følger dette firmaet

Bryggegate 7, 0250 Oslo

Annonseinformasjon

FINN-kode 168633369
Sist endret 6. mar. 2020 17:40

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