Utløpt

Conversion Rate Optimisation (CRO) Specialist

Arbeidsgiver: Hurtigruten AS - Hurtigruten Pluss AS
Stillingstittel: Conversion Rate Optimisation (CRO) Specialist
Frist: 25.09.2019
Ansettelsesform: Vikariat

Hurtigruten is the World Leader in Exploration Travel and to support this via our digital channels, we're seeking an experienced CRO Specialist (for a maternity leave contract) who can assist the B2C development and E-commerce team with data-driven decision making.
Your primary responsibilities will be to evaluate and craft user centric experiences and drive online conversion including bookings and leads.
While this is a maternity leave cover, this is a newly established position so you will be expected to take the initiative to define the role, processes and CRO roadmap. As Hurtigruten is in a digital growth and transformation phase, the CRO Specialist will also be expected to quickly adapt to change and work to tight deadlines in an agile environment.
Please submit your CV and cover letter in English.

Tasks

Owning the CRO strategy from ideation to execution, reporting and analysis
Partnering with our internal design and development team to recommend changes based on winning test results
Advising web editors, SEO specialists, content producers and web developers on CRO best practices
Managing the CRO team within the media agency

Qualifications

Degree-qualified in a business, marketing or IT-related field
5+ years' relevant work experience, preferably in the travel industry and/or with global brands
Hands-on experience with Google Analytics and AB/multivariate/split testing tools (Google Optimise, Hotjar preferred)
Experience working with web developers and external partners
Understanding of other digital marketing channels/sources including Search Engine Optimisation (SEO) email, paid search, programmatic and paid social
Working knowledge using project management tools (JIRA/Confluence and Trello advantageous) and a CMS (EpiServer preferred)

Education

College / University, Bachelor's degree

Language

English

Personal qualities

Fluent English-speaking mandatory as you will be working across global teams and with global 3rd parties. Norwegian is desirable but not required. Any additional languages would be advantageous.
Strong written and verbal English communication skills
Ability to work independently and as part of a global team in an agile environment
Commercially-orientated and a problem solver
Desire to learn as well as share knowledge
Extremely structured and organized with an ability to multi-task
Ability to work under stress and to tight deadlines

We offer

Full or part time (%): 100%
Exciting job opportunities in a dynamic, growing company
Competitive compensation and benefits
Inspirational and friendly work environment
Modern work facilities in Oslo city centre
Staff rates on all our ships for you, your family and close friends

Om arbeidsgiveren

Building on 125 years of Norwegian pioneering heritage, Hurtigruten is today a global brand and world leader in exploration travel.

Hurtigruten’s unique heritage, combined with highly skilled crews and a diverse fleet consisting of 14 nimble, purpose-build expedition ships, enables the company to invite modern-day adventure travellers to share breath-taking nature-based experiences at the world’s polar frontiers, or to partake in immersive voyages in warmer waters exploring altogether more than 200 unique destinations in more than 30 countries. Today, Hurtigruten offer voyages from the Arctic to Antarctica, in the waters of Norway, Greenland, Svalbard, Iceland, Europe, South America, Central America, North America, Arctic Canada, and Antarctica.

The company is headquartered in Tromsø, Norway with regional offices in Oslo, Kirkenes, London, Hamburg, Paris, Tallinn, Seattle and Hong Kong. Hurtigruten has approx. 2500 employees, and a turnover of close to NOK 4,4 billion in 2016

Sektor: Privat
Sted: Langkaia 1, 0150 Oslo
Bransje: Reise og turisme
Stillingsfunksjon: Kundeservice,; Markedsfører,; IT utvikling / Utvikler (generell)