Application Support - Real-Time Drilling Center
- Arbeidsgiver
- Experis AS
- Stillingstittel
- Application Support - Real-Time Drilling Center
- Frist
- 18.10.2018
- Ansettelsesform
- Prosjekt
• Work as operator/ first line support in Company’s real-time drilling data centre during normal working hours
• Execute workflows related to real-time data setup and quality monitoring by using specialized IT tools
• Support users that have issues related to real-time data (Users can typically be geologists and drilling personnel)
• Troubleshoot, solve problems and communicate with technical specialists in Company and externals
• Continuously improve documentation and contribute to automate work processes in the centre
• Contribute in specification of new functionality in software tools used in the centre together with the RTC DevOps team
• Participate in the Real-time 24/7 duty team (After sufficient training)
Description of the duty tasks:
• Responsible for answering duty-phone
• React on urgent issues within one hour
• Perform daily checks
Duty scheme:
• The workload will typically be one week each month
• Duty is divided into:
- Weekdays (Outside working hours - Monday to Friday)
- Weekends (Outside working hours - Friday to Monday)
• Helpdesk support experience
• Customer support experience
• Knowledge about general IT systems
• Bachelor / Master degree in IT, Petroleum or similar
• Experience from offshore drilling operations
• Skilled in Norwegian and English both oral and in writing.
Personal qualities:
• Customer oriented
• Systematic
• Service minded and problem-solving skills
• People skills
• Courage to challenge
• Analytic and systematic approach
You will have the opportunity for personal and professional development in various and challenging assignments. We offer competitive conditions, pension and insurance policy and a strong social environment. You will have your own mentor and be offered career guidance in addition you will receive access to free training courses. You will also have the opportunity to attend social events in addition to discount on gym memberships, bank and insurance, studies and healthcare.
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Experis is Norway’s largest consultancy and recruitment company with 850 consultants. We offer highly qualified consultants, recruiting and project solutions within the fields of Engineering, Finance and IT. Our Experis Executive Division recruits leaders and key personnel in the private and public sector. Among our clients you will find over 90 percent of Norway’s leading companies. Experis is a company in ManpowerGroup and is voted one of the world’s most ethical companies.
As a consultant in Experis, you will have instant access to a wide range of challenging positions and project assignments. With us, you can build your career and we will help you achieve your goals on short and long term through our national and global network. Visit us at www.Experis.no
Nøkkelord
Administrator, Support, Customer Service, Troubleshooting, monitoring
Spørsmål om stillingen
- Kontaktperson
- Andreas Kverneland
4022 Stavanger