Service Sales Engineer

Kongsberg Maritimes Power Systems - is looking for a Service Sales Engineer to sell and manage service deliveries for our global sailing fleet ranging from field service jobs and planned maintenance to dockings and minor upgrades.

About the role

In this role, you will take commercial responsibility for service cases from first customer dialogue to execution and financial result. You will work with services where customer focus, structure, and commercial judgement are key supported by strong technical expertise within the organization.

You will become part of our Global Customer Support organization, working in a collaborative and informal environment with close connection to daily operations and real customer challenges often with high urgency and visibility.

You will collaborate closely with:

• Technical Support Engineers
• Engineering and product specialists
• Field Service Engineers in the field and at shipyards
• Purchasing, planning, and warehouse functions
• Colleagues across our global service network

You will have ownership of your own cases, while being supported by experienced technical and operational colleagues.

The role covers aftermarket services for our full portfolio of electrification, drives, and energy storage solutions for marine applications. 

You will not be expected to master the technical details alone. Strong technical teams are in place, allowing you to focus on coordinating the right solutions and creating value for our customers.

What you will be doing

• Sell and manage complete services, ranging from field service jobs and planned maintenance, docking activities to minor upgrades, lifecycle improvements, and service packages including relevant spares
• Own the commercial responsibility for service cases from quotation to completion, ensuring profitability and customer value
• Coordinate and collaborate closely with technical support, engineering, and field service engineers throughout sales and execution
• Ensure structured handovers, execution follow-up, and high-quality delivery
• Maintain extensive customer communication and close cooperation with our Global Customer Support teams worldwide
• Contribute to continuous improvement of service offerings, processes, and ways of working

Who we are looking for

You may come from a background within sales, service, project-oriented roles, or engineering. What matters most is your commercial mindset, curiosity and ability to collaborate across disciplines.

We believe you have:

• Experience or motivation for customer-oriented, technical or commercial roles
• Curiosity and willingness to learn in a technical environment
• Ability to structure work, prioritize, and follow up
• Confidence in owning cases and driving them forward
• Good communication skills in English, written and spoken

This employment may require security clearance by the Norwegian National Security Authority or a background check. For more information visit www.nsm.no.

You are someone who

• Takes initiative and responsibility for results
• Works in a structured and systematic way
• Balance customer needs with commercial awareness
• Communicates clearly and collaborates well across disciplines
• Enjoy working with multiple stakeholders and exciting service cases 

What we can offer you

• A key commercial role close to vessels and real operations
• A strong technical environment with experienced and supportive colleagues
• Personal development and career opportunities
• Flexible working hours
• Active social welfare club
• Possibility to join our 24/7 commercial duty scheme
• Competitive terms including attractive insurance policies and pension schemes

Work location
Bergen

Point of contact
Hanne Staven Haugen, , +4790803311

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts to secure availability and predictability to our customers.

Protechting people and planet

Applications will be reviewed on an ongoing basis so what are you waiting for?