Vi søker etter Dispatcher til vår OCC ved Oslo Lufthavn Gardermoen

Company Overview

Access Oslo AS is a Norwegian aviation service provider delivering comprehensive ground handling, trip support, and tailored aviation solutions across Norway and the Nordic region. We operate a 24/7 Operations Control Center (OCC) supporting private jet operators, military- and state flights, ambulance and on demand air charter. We have two full service FBOs and support all Nordic airports, including Greenland and the Faroe Islands.

Our executive handling and air charter team brings decades of aviation experience. We deliver seamless, high-standard service for passengers and flight crews, safely managing aircraft of all types, from business jets to the largest passenger jets, as well as military and state, cargo, and ambulance operations.

Our operational philosophy is built on safety, precision, discretion and service excellence.

Position Summary

The OCC Dispatcher is responsible for real-time coordination and oversight of aviation operations. Acting as the central operational hub, the dispatcher ensures seamless handling of aircraft movements, crew requirements, passenger services, and third-party coordination.

This role requires strong situational awareness, operational judgment, and a solid understanding of aviation procedures within both the high-end executive environment and the high-security environment for military- and state flights.

Key Responsibilities

• Monitor and coordinate all assigned flight operations from initial request to post flight

• Process and manage handling requests, PPRs, slots, parking, and airport coordination

• Liaise with operators, flight crews, FBO personnel, airport authorities, government authorities, CAA and third-party providers

• Coordinate ground handling services including fuel uplift, catering, crew transport, hotel arrangements, and VIP passenger services

• Ensure accuracy of flight data, schedule updates, and operational documentation

• Track operational changes (delays, diversions, aircraft swaps) and proactively mitigate disruptions

• Maintain full compliance with airport procedures, safety protocols, and regulatory requirements

• Assist in providing continuous 24/7 operational support within the OCC environment

• Maintain high standards of confidentiality, discretion, and client service
  

Qualifications & Experience

• As an absolute minimum:
  Previous experience from OCC operations, dispatch, or trip support

• Strong understanding of operational aviation procedures and airport operations

• Familiarity with flight planning processes, handling requests, slot coordination, NOTAMs, and international handling requirements

• Excellent written and verbal communication skills in English
  (Norwegian proficiency is an advantage)

• Proficient in operational systems and digital data platforms

• Ability to work rotating shifts in a 24/7 operational environment
  

Personal Profile

• Calm and decisive under operational pressure

• Detail-oriented with strong prioritization skills

• Structured and process-driven

• Service-focused with a proactive mindset

• High level of integrity and professional discretion

What We Offer

• A dynamic role within a fast growing aviation services provider

• Exposure to international flight operations and high-profile clientele

• Professional development within aviation operations

• Competitive employment conditions and a really-really great team