Technical Advisor - Vessel Automation

Technical Advisor Vessel Automation

We are looking for a Technical Advisor to support our Automation products.

In this role, you will be a part of the Service Delivery Team, delivering service, support,

upgrades and modifications to our customers.  Our Technical Advisors are along with Field Service Engineers at the front line when representing KONGSBERG to our worldwide customers. If you have technical qualifications, identify with our values; determined, innovative, collaborative, and reliable, and are highly motivated for worldwide support activities: Then you are the person we are looking for.

You will be part of our Global Customer Support division which is responsible for Kongsberg Maritimes services, upgrades, and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime on more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades, and spare parts to secure availability and predictability to our customers. 

Vessel Automation & Sensing Solution is a part of Global Customer Support. The main product in this department is providing vessels with state-of-the-art automation and digital systems build on the new, modern K-Chief platform. We provide service and support for legacy systems such as DataChief, K-Chief and AutoChief, tank sounding and LNG systems, and is a forerunner in providing ships with tools for optimizing their operations with regards to cost, efficiency, and emissions.

Key accountabilities

• Provide technical support to customers and KM employees in the global organization
• Proactively work with improvement of our products and services
• Execute training and certification process for global service engineers
• Collaborate closely with Field Service, Warranty Team and other departments such as R&D, Product, aftermarket sales and Project delivery to improve processes and quality
• Following the companys QA and HSE regulations
• Participation in in-house projects
• Some travel for service, commissioning and training may be required 

Qualifications and experience

• Motivated for solving technical issues and provide customers with the best experience
• Skills within electrical, automation or IT disciplines, e.g. from certificate of apprenticeship, college or University bachelors degree or other relevant education.
• Experience from working with electro, IT or automation can be an advantage, but not a requirement
• Motivated to gain a deep knowledge of KMs range of marine products, systems and applications
• Fluent Norwegian and English language required

You are able to:

• Keep the customer in focus
• Act on own initiative, make things happen and accept responsibility for the results
• Use a methodical and systematic approach, plan and define clear priorities
• Communicate in a clear, precise and structured way
• Cooperate well with others and share knowledge, experience and information
• Contribute to a good and positive working environment

This employment may require security clearance by the Norwegian National Security Authority.  For more information visit www.nsm.no

What we can offer you
With us, you will be offered a competitive salary and benefit packages with good development opportunities in an international environment. You may in periods have extensive travel activity, which again gives good possibilities for time-off, this can give a flexible working environment. We have flexible work hours and holiday arrangements in addition to a good pension and insurance scheme. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future.

Work location

Horten, Norway

Point of contact

Adrian Bodahl Håøy Team Manager Technical Support

Martin Nilsen Global Operations Manager

At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions.  We do that through excellent products and services developed for delivering the greatest benefits to our customers.

WORLD CLASS through people, technology and dedication