Want a job with a purpose?

Want a job with a purpose? Join our team in Bergen, Norway and help us power a clean future!

We are seeking a skilled Customer Service Engineer with a background in power systems. This position involves significant travel and on-site service responsibilities. In this role, you will be responsible for working with customers remotely and in-field on commissioning, resolve issues and maintain uptime, servicing customer installations as needed, and communicating with Engineering to provide feedback on field issues to improve product reliability and functionality.

What You Will Do

• Travel to customer sites globally to perform service work
• Coordinate and plan service assignments and tasks
• Create and update tickets as needed to provide up-to-date status on assigned customer cases
• Download and analyze customer data for troubleshooting and monitoring purposes
• Connect to remote systems to perform diagnostics upgrades and software configurations
• Escalate and manage resolution of issues that require engineering resources as needed
• Create and maintain internal and customer-facing documentation
• Be part of the on-call duty first line support from Customer Service
• Stay up to date on skills needed for the position
• Be the company`s ambassador and ensure customer satisfaction with our products and services
• Representing Corvus Energy brand and values towards customers and partners
• Participate in creating and improving processes that allow Corvus to deliver products and services to our customers more efficiently

What You Will Bring  

• Certificate of apprenticeship (mechanics, automation, electrical), or a bachelor’s degree in the field of electronics.
• Detail-oriented personality type, self-starter, structured, ability to handle multiple tasks in a fast-paced collaborative environment
• Good written and verbal communication skills in both English and Norwegian
• Proven troubleshooting and problem-solving skills applied to electrical-mechanical and software systems
• Hands on experience installing and testing hardware and software in an industrial environment

Our Corporate Values

In Corvus Energy, our values provide a guideline for the correct behavior and create a common understanding amongst employees. These values are aligned with Corvus Energy’s strategic goals and reflect our company’s leadership vision. These values also serve as guiding principles for all leaders and set out our expectations.

We act with Integrity
We act with Innovation
We are Team Players
We are Passionate

What to Expect

• Competitive salary

• Health and travel insurance
• Satisfactory pension scheme
• Professional development
• Sports and social activities outside of work

If you find this position interesting, we encourage you to apply. We are a fast-growing company with a strong demand for our products, being the undisputed market leader in one of the most exciting industries in the maritime industry. Join our team and be a key player in our success story of powering a clean future all around the world.

If you have any questions about the position, do not hesitate to contact Tine Blom Sagstad, at tsagstad@corvusenergy.com.

About Corvus Energy

Corvus Energy is the world-leading supplier of zero-emission solutions for the maritime industry. We specialize in developing cutting-edge battery energy storage solutions and hydrogen fuel cell systems to reduce emissions from a wide range of applications, from ferries and offshore vessels to tankers and cruise ships. With almost 1000 projects, Corvus Energy is by far the market leader in one of the most exciting and fast-growing industries within the maritime green energy transition. Today we are close to 250 employees across 15 global locations, headquartered in Bergen, Norway and with hubs in Vancouver, Canada and Bellingham, USA.