Social Media Assistant

Since 2018, PortalOne has been laser-focused on its mission to converge the best of gaming and live TV to build an entirely new category: hybrid games. To succeed in forging this new category, we've built a team of industry experts from around the world, all bringing unique experience from diverse industries. This, paired with our extensive roster of world-class investors and advisors, will enable us to deliver this next generation of entertainment.

We want to increase the joy and value of playtime, and realise the full potential of immersive, gamified experiences to entertain, inspire, connect and develop people around the world. While our product is currently in beta, we are significantly outperforming industry standards, and we're now looking to supercharge our growth and increase our velocity as we gear up to launch PortalOne out into the world.

Regardless of your role, department or level, we focus on cultivating a supportive, team-oriented, and collaborative environment. The beauty of joining our team at this stage is that each department is currently relatively small, meaning that your work will have a direct impact on our products, significantly influencing our mission to unlock the potential of hybrid games.

THAT'S WHERE YOU COME IN

Hybrid games mean that we host shows inside our games platform, with our first show – The Arcade Show – taking place inside the PortalOne app several times a week. During the show, players compete against a special guest, with the chance to win real prizes. Each Arcade Show is about 15 minutes long.

We are looking for an assistant to help us manage our games community on various channels and during our shows. This role entails providing live chat moderation during the shows and acting as a go-between between our community and internal teams. You will be supported by our internal communications team and our Community Manager and work alongside another Social Media Assitant.

YOUR CHALLENGE

Your tasks will include:

• Moderating and participating on behalf of PortalOne in the live chat during the shows broadcasted inside the PortalOne app. You will be responsibile for hyping up our players’ gameplay and scores, our hosts and guests, as well as providing helpful information for players with any questions during the show.
• Communicate as a representative of PortalOne in our social media communities by:
  • Sharing feedback from our community of players with internal teams
  • Responding to enquiries from players on our various channels, primarily Facebook and Discord

WHO YOU ARE

We are looking for someone available 1-2 hours per day, 4-7 days per week.

If you would describe yourself as the following we would love to hear from you!

• A great communicator: someone who is passionate, and who gets along well with others. You will be very comfortable with social interactions both in-person and online.
• Full-working proficiency and fluency in English and Norwegian. You will discuss work-related tasks with PortalOne team members in both verbal and written form in English, and will required to communicate with players during our shows in Norwegian.
• Strong interest or experience (personal or professional) across social media, games, and/or streaming.
• Calm under pressure, with the ability to recognize and work out potential community issues.
• Familiarity with Facebook and Discord
• Some experience with community management, whether it’s managing your own community (e.g. Facebook group) or being an active part in other communities is a bonus.
• Some knowledge about the games industry is a plus.

 

ABOUT THE JOB

 

The job will require you to work approximately 1 hour per day. Work hours will be centered around our daily show at 18:00 ET / 21:00 CEST each day. You will be paid by the hour. 

We are looking for someone to join our team for the next three months. There may be the possibility to extend. 

You must be able to work during the evening. Remote work is possible.

 

CONTINUE? >YES / NO