Customer Service Specialist

Greencarrier Consolidators in Norway are looking for a new member to join our Customer Service team in Oslo. We are searching for you who are committed, service-minded, engaged and share our interest in sustainable logistics and customer service.

About the position

In this role you need to enjoy combining customer service with administrative tasks. You will build strong customer relations and be part of developing our work processes as well as our customer service approach.

Your main tasks:

• Manage shipping assignments according to customer needs and agreement.
• Making quotations for individual shipments, including estimating prices, selecting logistic providers and managing documentation.
• Coordination with warehouses, forwarders, and suppliers
• Building and developing both customer and network relations.
• Promoting a positive relationship with clients by ensuring timely and proactive customer service
• Communicating with providers with aim to resolve any potential issues or delays.
• Invoicing and establishing/updating customer records.

About you

We are looking for a person with service-minded attitude with high motivation and drive.
We believe you thrive working with deadlines, set targets and developing relations with both customer, business partners and colleagues.

As a person, we think you are proactive, organized and business-minded in your thinking. You should like to work independently and take initiatives, as well as you enjoy being a part of a team. The candidate we are looking for, can manage several responsibilities while maintaining a positive attitude towards colleagues, customers and business partners.

We hope you also share our belief that a bit of humour and joy will makes us achieve better in work!

About your experience

We are looking for you with minimum 2 years´ experience from container shipping, preferably from LCL. Previous experience from CargoWise advantageous but not required

The role requires good interpersonal skills when it involves many internal and external contacts. You possess good knowledge in MSOffice365 and find it easy to learn how to work in new systems. As daily communication takes place in an international environment, it is important that you have good knowledge in Norwegian, English, verbally and in writing,

MORE INFORMATION & HOW TO APPLY

Great accomplishments start with great people. Are you committed, like challenges and want to be part of our growing team Oslo? Join us! 

More Information

For questions about this position, you are welcome to contact Mårten Helg,
E-Mail: marten.helg@greencarrier.com
Phone: +46 76049634

Last application day is October 19th 2023, however we are recruiting ongoing so send you application as soon as possible!